Recall Radar

Havertys Recalls Concord Dual Power Recliner Chairs Due to Fall Hazard (Recall Alert)

Recall 23-769 · June 22, 2023 · Havertys

What to doConsumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly.

Read the official CPSC notice

Recall at a glance

Recall number
23-769 (CPSC)
Recall date
June 22, 2023
Brand
Havertys
Category
Furniture and home
Products
Havertys Concord Dual Power Recliner Chairs
Hazard
Fall Hazard (Recall Alert)
Hazard type
Falls and tip-overs
Remedy
Repair
Units
About 930
Made in
Mexico
Last updated by CPSC
June 22, 2023

What was recalled

This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 that is printed on a label affixed to the chair. The chairs are upholstered with leather in a variety of colors including blue and brown. The chairs measure 33 inches wide by 41.5 inches deep by 39.5 inches high. Havertys' label is located under the seat cushion.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Havertys Concord Dual Power Recliner Chairs · About 930 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Havertys stores nationwide and online by Havertys from September 2020 through January 2023 for between $3,000 and $3,800.; Artistic Leathers S de RL de CV, of Mexico (Chairs); Ultra-Mek Inc., of Denton, North Carolina (metal power mechanism assembly); Artistic Leathers Inc., of Bonita, California; Havertys Furniture Company, of Atlanta, Georgia.

Injuries or incidents reported

The firm has received nine reports of the chair back detaching including two consumers who reported injuries involving the back, neck and hip.

Consumer contact

Havertys toll-free at 888-428-3789 from 8 a.m. to 7 p.m. ET Monday through Saturday, or online at www.Havertys.com and click on "Safety & Recall" at the bottom of the page or https://www.havertys.com/safety-and-care for more information.

Recall history and context

Havertys appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 294 recalls in the furniture and home category, 93 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Havertys Concord Dual Power Recliner Chairs (About 930 units). This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 that is printed on a label affixed to the chair.

Why was it recalled?

CPSC lists the reason as: Fall Hazard (Recall Alert).

What should I do if I own one?

Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly.

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    May 9, 2019 · Havertys · Other consumer products

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on June 22, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.