Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard (Recall Alert)
Recall at a glance
- Recall number
- 23-725 (CPSC)
- Recall date
- February 9, 2023
- Brand
- Chamberlain
- Category
- Other consumer products
- Products
- LiftMaster myQ Garage Door Control Panels
- Hazard
- Entrapment Hazard (Recall Alert)
- Hazard type
- Suffocation and strangulation
- Remedy
- Repair
- Units
- About 96,400 (In addition, about 19,300 were sold in Canada)
- Made in
- Mexico
- Last updated by CPSC
- February 9, 2023
What was recalled
This recall involves LiftMaster myQ garage door control panels, sold individually or with wall-mount residential jackshaft garage door openers. LiftMaster and myQ are printed on the front of the black control panels. The recalled control panels were manufactured between March 2022 and October 2022. The manufacture date, in MM/YY format, the model number and the UPC code are printed on a label located on the back of the unit. The following are the model numbers and UPC codes included in this recall: Model Numbers UPC Codes 8500MC 012381203536 8500CMC 012381203529 8500RGDMC 012381203543 RJO20MC 012381188246 RJO20CMC 012381191277 RJO20CHMC 012381191277 889LMMC 012381203611 889RGDMC 012381203628 041A7928-3MC 012381204304
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- LiftMaster myQ Garage Door Control Panels · About 96,400 (In addition, about 19,300 were sold in Canada) units
Photos from the recall notice
Where it was sold
Companies named in the notice: Online and in stores at The Home Depot, Lowes, Menards and other stores and distributors nationwide from March 2022 through October 2022 for about $60, when sold as an accessory, and between $500 and $700, when sold as a bundle.; Grupo Chamberlain S.de R.L. de C.V., of Mexico; Chamberlain Group LLC, owner of the LiftMaster brand, of Oak Brook, Illinois.
Injuries or incidents reported
None reported in the U.S.
Consumer contact
Chamberlain toll-free at 833-775-1951 from 9 a.m. to 5 p.m. CT Monday through Friday, or register to participate in the recall by filling out the form online at https://support.chamberlaingroup.com, www.liftmaster.com and click Help & Support at the top of the page, or https://support.chamberlaingroup.com/s/889LMMC-041A7928-3MC-warranty-replacement for more information.
Recall history and context
Chamberlain appears in 2 CPSC recalls on record.
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
LiftMaster myQ Garage Door Control Panels (About 96,400 (In addition, about 19,300 were sold in Canada) units). This recall involves LiftMaster myQ garage door control panels, sold individually or with wall-mount residential jackshaft garage door openers.
Why was it recalled?
CPSC lists the reason as: Entrapment Hazard (Recall Alert).
What should I do if I own one?
Consumers should immediately contact the Chamberlain Group to receive a free repair kit, including shipping. The repair kit consists of a replacement garage door control panel and installation instructions. Installation instructions can also be found at https://support.chamberlaingroup.com. Chamberlain Group is contacting all known purchasers directly.
More recalls from Chamberlain
- Sears Plug-In Light Controls For Automatic Garage Door Openers Recalled
April 22, 1993 · Chamberlain · Lighting and electricalApril 22, 1993 Release # 93-061 PRODUCT: Approximately 6,000 Sears Plug-In Light Controls manufactured by The Chamberlain Group, Inc. Only models with a gray antenna…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on February 9, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.