Recall Radar

Polaris Industries Recalls MATRYX, AXYS and Pro-Ride Snowmobiles Due to Fire Hazard (Recall Alert)

Recall 23-710 · November 17, 2022 · Polaris

What to doConsumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair, consisting of replacing the fuel tank assembly. Polaris has notified consumers to stop riding the snowmobiles. However, if a consumer needs to start their snowmobile in order to move it safely, they must make sure the fuel tank is full, and if it is not, they need to fill the tank with fresh gasoline. Polaris is notifying all dealers and contacting all known purchasers directly.

Read the official CPSC notice

Recall at a glance

Recall number
23-710 (CPSC)
Recall date
November 17, 2022
Brand
Polaris
Category
Sports, bikes and outdoor
Products
Model Year 2021-2023 MATRYX, 2015-2022 AXYS, and 2013-2014 Pro-Ride Snowmobiles
Hazard
Fire Hazard (Recall Alert)
Hazard type
Fire and burn
Remedy
Repair
Units
About 138,000 (In addition, about 61,000 were sold in Canada)
Made in
United States
Last updated by CPSC
November 17, 2022

What was recalled

This recall involves Polaris Model Years 2021 through 2023 MATRYX, model years 2015 through 2022 AXYS, and certain 2013 and 2014 Pro-Ride snowmobiles. The recalled snowmobiles were sold in black and in custom color combinations. Polaris and the model names are printed on the chassis on both sides of the snowmobiles. The model year and VIN are stamped on the right side of the tunnel. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Model Year 2021-2023 MATRYX, 2015-2022 AXYS, and 2013-2014 Pro-Ride Snowmobiles · About 138,000 (In addition, about 61,000 were sold in Canada) units

Photos from the recall notice

Vehicle Identification Number (VIN) location in the right side of the tunnel
Vehicle Identification Number (VIN) location in the right side of the tunnel
Recalled Polaris Model Year 2013 Pro Ride snowmobile
Recalled Polaris Model Year 2013 Pro Ride snowmobile
Recalled Polaris Model Year 2014 Pro Ride snowmobile
Recalled Polaris Model Year 2014 Pro Ride snowmobile
Recalled Polaris Model Year 2015 AXYS Rush snowmobile
Recalled Polaris Model Year 2015 AXYS Rush snowmobile

Where it was sold

Companies named in the notice: Polaris dealers nationwide from October 2011 through August 2022 for between $5,300 and $21,500.; Polaris Industries Inc., of Medina, Minnesota.

Injuries or incidents reported

The firm has received 30 reports of fuel tank bursting, including 16 incidents of fire and one report of a second-degree burn.

Consumer contact

Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls.

Recall history and context

Polaris appears in 124 CPSC recalls on record. See all Polaris recalls.

Since 2019 CPSC has recorded 451 recalls in the sports, bikes and outdoor category, 74 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Model Year 2021-2023 MATRYX, 2015-2022 AXYS, and 2013-2014 Pro-Ride Snowmobiles (About 138,000 (In addition, about 61,000 were sold in Canada) units). This recall involves Polaris Model Years 2021 through 2023 MATRYX, model years 2015 through 2022 AXYS, and certain 2013 and 2014 Pro-Ride snowmobiles.

Why was it recalled?

CPSC lists the reason as: Fire Hazard (Recall Alert).

What should I do if I own one?

Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair, consisting of replacing the fuel tank assembly. Polaris has notified consumers to stop riding the snowmobiles. However, if a consumer needs to start their snowmobile in order to move it safely, they must make sure the fuel tank is full, and if it is not, they need to fill…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on November 17, 2022. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.