Recall Radar

Amazon Recalls Amazon Basics Desk Chairs Due to Fall and Injury Hazards (Recall Alert)

Recall 23-704 · October 27, 2022 · Amazon

What to doConsumers should immediately stop using the recalled chairs and contact Amazon for instructions on how to dispose of the chairs for a full refund. Consumers will be asked to upload a photo of the chair's leg base and certify disposal of the chair. Upon receipt of the photo and certification of disposal, consumers will be issued a full refund to a valid payment method in the consumer's Amazon wallet or an Amazon gift card. Amazon is contacting all known purchasers directly.

Read the official CPSC notice

Recall at a glance

Recall number
23-704 (CPSC)
Recall date
October 27, 2022
Brand
Amazon
Category
Furniture and home
Products
Amazon Basics Executive Desk Chairs
Hazard
Fall and Injury Hazards (Recall Alert)
Hazard type
Falls and tip-overs
Remedy
Refund
Units
About 11,400
Made in
China
Last updated by CPSC
October 27, 2022

What was recalled

This recall involves the Amazon Basics Executive Desk Chair. The upholstered swivel chair was sold in black, brown and white and has padded armrests and five legs with rolling casters. The chair can be adjusted for seat height and backrest tilt. Only chairs that have a horizontal plastic piece on the bottom of the caster bracket are included in this recall.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Amazon Basics Executive Desk Chairs · About 11,400 units

Photos from the recall notice

Recalled Amazon Basics Executive Desk Chair -black
Recalled Amazon Basics Executive Desk Chair -black
Recalled Amazon Basics Executive Desk Chair -brown
Recalled Amazon Basics Executive Desk Chair -brown
Recalled Amazon Basics Executive Desk Chair -white
Recalled Amazon Basics Executive Desk Chair -white
Only chairs that have a horizontal plastic piece on the bottom of the caster bracket are included in this recall
Only chairs that have a horizontal plastic piece on the bottom of the caster bracket are included in this recall

Where it was sold

Companies named in the notice: Online at Amazon.com from September 2021 through April 2022 for between $103 and $170.; Global Furniture (Zhejiang) Co. Ltd., of China; Amazon.com Services LLC, of Seattle, Washington.

Injuries or incidents reported

Amazon has received 13 reports of chair leg bases breaking, including one report of a minor shoulder injury.

Consumer contact

Amazon toll-free at 888-871-7108 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://www.amazonexecutivechairrecall.expertinquiry.com/ for more information.

Recall history and context

Amazon appears in 10 CPSC recalls on record. See all Amazon recalls.

Since 2019 CPSC has recorded 294 recalls in the furniture and home category, 93 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Amazon Basics Executive Desk Chairs (About 11,400 units). This recall involves the Amazon Basics Executive Desk Chair.

Why was it recalled?

CPSC lists the reason as: Fall and Injury Hazards (Recall Alert).

What should I do if I own one?

Consumers should immediately stop using the recalled chairs and contact Amazon for instructions on how to dispose of the chairs for a full refund. Consumers will be asked to upload a photo of the chair's leg base and certify disposal of the chair. Upon receipt of the photo and certification of disposal, consumers will be issued a full refund to a valid payment method in the consumer's Amazon wallet or an Amazon…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on October 27, 2022. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.