Recall Radar

Electrolux Group Recalls Frigidaire Gas Cooktops Due to Risk of Gas Leak, Fire Hazard

Recall 23-269 · August 31, 2023 · Electrolux

What to doConsumers should immediately stop using the recalled cooktops, check for plastic control knobs with a black shaft and contact Electrolux Group for a free set of replacement knobs. Consumers can continue to use knobs with a chrome-colored shaft. The firm is contacting known purchasers directly.

Read the official CPSC notice

Recall at a glance

Recall number
23-269 (CPSC)
Recall date
August 31, 2023
Brand
Electrolux
Category
Kitchen and small appliances
Products
Frigidaire Stainless-Steel 30-inch 4 Burner and 36-inch 5 Burner Gas Cooktops
Hazard
Risk of Gas Leak, Fire Hazard
Hazard type
Fire and burn
Remedy
Replace
Units
About 215
Made in
China, Thailand
Last updated by CPSC
August 31, 2023

What was recalled

This recall involves all Frigidaire Stainless-Steel 30-inch 4 Burner Gas Cooktops (model FFGC3026SS) and Frigidaire Stainless-Steel 36-inch 5 Burner Gas Cooktops (model FFGC3626SS) with control knobs with black shafts. The model number and serial number are located on a label on the underside of the unit. The cooktops have "FRIGIDAIRE" on the front, lower left corner. The following serial numbers are included in this recall: Model Numbers Serial Numbers FFGC3026SS 1F00590006 through 1F11090155 3F53705075 through 3F01309052 FFGC3626SS 1F00590020 through 1F10390342 3F53703455 through 3F00806110 To determine whether their cooktop is included in the recall, consumers should visit www.cooktopknobrecall.com and input the model and serial number.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Frigidaire Stainless-Steel 30-inch 4 Burner and 36-inch 5 Burner Gas Cooktops · About 215 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Lowe's, The Home Depot, and other independent appliance stores nationwide from March 2016 through April 2022 for about $1,000.; Electrolux Home Products Inc., of Charlotte, North Carolina.

Injuries or incidents reported

Electrolux has received 63 reports of the control knobs cracking or breaking, including one minor injury from a gas leak and one report of fire.

Consumer contact

Online at www.Cooktopknobrecall.com or online at www.Frigidaire.com and click "Recall Information" under the "Owner Support" tab at the top of the homepage or under Customer Service at the bottom of the homepage for more information or by phone at 800-314-3998 Monday through Friday from 8:30 a.m. to 8 p.m. ET or via email at cooktopknobrecall@electrolux.com.

Recall history and context

Electrolux appears in 11 CPSC recalls on record. See all Electrolux recalls.

Since 2019 CPSC has recorded 149 recalls in the kitchen and small appliances category, 41 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Frigidaire Stainless-Steel 30-inch 4 Burner and 36-inch 5 Burner Gas Cooktops (About 215 units). This recall involves all Frigidaire Stainless-Steel 30-inch 4 Burner Gas Cooktops (model FFGC3026SS) and Frigidaire Stainless-Steel 36-inch 5 Burner Gas Cooktops (model FFGC3626SS) with control knobs with black shafts.

Why was it recalled?

CPSC lists the reason as: Risk of Gas Leak, Fire Hazard.

What should I do if I own one?

Consumers should immediately stop using the recalled cooktops, check for plastic control knobs with a black shaft and contact Electrolux Group for a free set of replacement knobs. Consumers can continue to use knobs with a chrome-colored shaft. The firm is contacting known purchasers directly.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on August 31, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.