Recall Radar

The Laundress Recalls Fabric Conditioners Due to Chemical Hazard, Including Previously Recalled Units

Recall 23-172 · March 31, 2023 · The Laundress

What to doConsumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress' December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a…

Read the official CPSC notice

Recall at a glance

Recall number
23-172 (CPSC)
Recall date
March 31, 2023
Brand
The Laundress
Category
Other consumer products
Products
The Laundress Fabric Conditioners
Hazard
Chemical Hazard, Including Previously Recalled Units
Hazard type
Poisoning and toxic substances
Remedy
Refund
Units
About 800,000 (730,000 of the 800,000 were recalled on December 1, 2022). (An additional 13,000 units were sold in Canada)
Made in
United States
Last updated by CPSC
March 31, 2023

What was recalled

This recall involves The Laundress Fabric Conditioner products, a complete list of which is available at www.TheLaundressRecall.com. All recalled products have "The Laundress - New York" printed at the top of the label.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • The Laundress Fabric Conditioners · About 800,000 (730,000 of the 800,000 were recalled on December 1, 2022). (An additional 13,000 units were sold in Canada) units

Photos from the recall notice

Recalled The Laundress Fabric Conditioners
Recalled The Laundress Fabric Conditioners

Where it was sold

Companies named in the notice: Online at TheLaundress.com, Amazon.com, and additional websites and in stores at The Laundress, Bloomingdale's, The Container Store, Saks Fifth Avenue, Target, Nordstrom, Jenni Kayne, Kith, Peruvian Connection, N.Peal, Brooklinen, and other major retailers nationwide from 2011 through November 2022 for between $1 and $20.; The Laundress, a subsidiary of Conopco Inc., d/b/a Unilever, of Englewood Cliffs, New Jersey.

Consumer contact

The Laundress at 800-681-1915 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.TheLaundressRecall.com or at www.TheLaundress.com and click on "Get Started" on the homepage for more information.

Recall history and context

The Laundress appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

The Laundress Fabric Conditioners (About 800,000 (730,000 of the 800,000 were recalled on December 1, 2022). (An additional 13,000 units were sold in Canada) units). com.

Why was it recalled?

CPSC lists the reason as: Chemical Hazard, Including Previously Recalled Units.

What should I do if I own one?

Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress' December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on March 31, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.