Recall Radar

Relion Battery Recalls Relion Insight Series Lithium Batteries Due to Thermal Burn and Fire Hazards

Recall 23-140 · March 2, 2023 · Relion Battery

What to doConsumers should immediately stop using the recalled RELiON InSight Series® 48V batteries and contact RELiON Battery for a free repair. RELiON will provide a shipping container for the free return of the recalled batteries. A repaired battery with equivalent remaining cycle life will be shipped back immediately. RELiON will also extend the warranty on replaced batteries for an additional six months beyond the original warranty period.

Read the official CPSC notice

Recall at a glance

Recall number
23-140 (CPSC)
Recall date
March 2, 2023
Brand
Relion Battery
Category
Power banks, chargers and batteries
Products
RELiON InSight Series® lithium batteries
Hazard
Thermal Burn and Fire Hazards
Hazard type
Fire and burn
Remedy
Repair
Units
About 7,250 (In addition, about 121 were sold in Canada)
Made in
China
Last updated by CPSC
March 2, 2023

What was recalled

This recall involves certain lots of the RELiON InSight Series® 48V lithium-ion batteries with, model number 48V030-GC2 and serial number ranges between RB48300020210314057- RB48300020210314729, RB48300020210330001- RB48300020210330715, and RB48300020210507012-RB48300020221016550. The serial number of the recalled product can be found on the label located on the side of the battery. The intended use includes, but is not limited to, golf carts, low-speed vehicles, automated guided vehicles (AGVs) and outdoor utility terrain vehicles (UTVs).

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • RELiON InSight Series® lithium batteries · About 7,250 (In addition, about 121 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Authorized RELiON distributors and online at www.relionbattery.com/product-recall-us or relionbattery.com from May 2021 through November 2022 for about $1,350.; RELiON Battery of Menomonee Falls, Wisconsin.

Injuries or incidents reported

The company has received five reports of batteries overheating. No injuries have been reported.

Consumer contact

RELiON collect at 803-324-6644 from 8 a.m. to 5 p.m. ET Monday through Friday, or email at AMER-recall@oneasg.com, online at www.relionbattery.com/product-recall-us or www.relionbattery.com and click on Product Recalls at the bottom of the page.

Recall history and context

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

RELiON InSight Series® lithium batteries (About 7,250 (In addition, about 121 were sold in Canada) units). This recall involves certain lots of the RELiON InSight Series® 48V lithium-ion batteries with, model number 48V030-GC2 and serial number ranges between RB48300020210314057- RB48300020210314729, RB48300020210330001- RB48300020210330715, and RB48300020210507012-RB48300020221016550.

Why was it recalled?

CPSC lists the reason as: Thermal Burn and Fire Hazards.

What should I do if I own one?

Consumers should immediately stop using the recalled RELiON InSight Series® 48V batteries and contact RELiON Battery for a free repair. RELiON will provide a shipping container for the free return of the recalled batteries. A repaired battery with equivalent remaining cycle life will be shipped back immediately. RELiON will also extend the warranty on replaced batteries for an additional six months beyond the…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on March 2, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.