SIMU Recalls Motors Sold with Awnings and Shutters Due to Shock and Electrocution Hazards
Recall at a glance
- Recall number
- 23-073 (CPSC)
- Recall date
- December 15, 2022
- Brand
- SIMU
- Category
- Other consumer products
- Products
- SIMU DMI6 Hz motors sold with awnings and shutters
- Hazard
- Shock and Electrocution Hazards
- Hazard type
- Electric shock
- Remedy
- Replace
- Units
- About 13,800 (In addition, about 12 were sold in Canada)
- Made in
- Poland
- Last updated by CPSC
- December 15, 2022
What was recalled
The recall involves SIMU DMI6 Hz Motors sold with and used to open and retract awnings and shutters. The motor is silver with some black color. "Simu" and the model name are printed on a label on the side of the motor. The motor can be identified when installed in a motorized awning or shutter by completing the online questionnaire at www.simu.com/us/dmi6hzrecall or by contacting SIMU.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- SIMU DMI6 Hz motors sold with awnings and shutters · About 13,800 (In addition, about 12 were sold in Canada) units
Photos from the recall notice
Where it was sold
Companies named in the notice: SIMU authorized dealers, installers and contractors from March 2018 through June 2022 with awnings or shutters for between $1,260 and $1,740.; SIMU/Somfy Systems Inc., of Dayton, New Jersey.
Consumer contact
SIMU toll-free at 855-944-5598 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.simu.com/us/dmi6hzrecall or www.simu.com and click on "Recalls" at the bottom of the page for more information.
Recall history and context
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
SIMU DMI6 Hz motors sold with awnings and shutters (About 13,800 (In addition, about 12 were sold in Canada) units). The recall involves SIMU DMI6 Hz Motors sold with and used to open and retract awnings and shutters.
Why was it recalled?
CPSC lists the reason as: Shock and Electrocution Hazards.
What should I do if I own one?
Consumers should immediately stop using the manual override feature if their motorized awnings or shutters are not connected to a GFCI outlet or circuit breaker. Consumers should contact SIMU for assistance in identifying the motor and to arrange for a free inspection and replacement motor.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on December 15, 2022. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.