SOUNDBOKS Recalls Bluetooth Speakers with Lithium-Ion Batteries Due to Fire Hazard (Recall Alert)
Recall at a glance
- Recall number
- 22-737 (CPSC)
- Recall date
- March 31, 2022
- Brand
- SOUNDBOKS
- Category
- Power banks, chargers and batteries
- Products
- SOUNDBOKS (Gen. 3) Bluetooth Speakers with Lithium-Ion Batteries
- Hazard
- Fire Hazard (Recall Alert)
- Hazard type
- Fire and burn
- Remedy
- Repair
- Units
- About 6,700
- Made in
- China
- Last updated by CPSC
- March 31, 2022
What was recalled
This recall involves SOUNDBOKS (Gen. 3) Bluetooth performance speakers with BATTERYBOKS 3 lithium-ion batteries. The speaker measures about 26.5 inches high by 17 inches wide by 13 inches deep. The grill cover of the speaker was sold in black, white, orange, red or blue. The battery is removable from the speaker and connects through a slot on the side of the speaker, opposite the user interface. Each speaker has a unique serial number printed in the slot-in compartment where the battery goes. Consumers should reference the speaker serial number when contacting SOUNDBOKS.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- SOUNDBOKS (Gen. 3) Bluetooth Speakers with Lithium-Ion Batteries · About 6,700 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Online at SOUNDBOKS.com, Amazon.com, and DJ Tech Tools.com from November 2021 through February 2022 for about $1,000.; SOUNDBOKS Inc., of Santa Monica, California.
Consumer contact
SOUNDBOKS toll-free at 866-761-9472 from 8 a.m. to 5 p.m. ET Monday through Friday or visit www.soundboks.com and click on "Recalls" located at the bottom of the page or https://soundboksrecall.expertinquiry.com for more information about the recall and to register for a free replacement battery.
Recall history and context
Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
SOUNDBOKS (Gen. 3) Bluetooth Speakers with Lithium-Ion Batteries (About 6,700 units). This recall involves SOUNDBOKS (Gen.
Why was it recalled?
CPSC lists the reason as: Fire Hazard (Recall Alert).
What should I do if I own one?
Consumers should immediately stop using the recalled speakers, remove the battery and contact the firm to receive a new battery including shipping. SOUNDBOKS will provide free replacement lithium-ion batteries and a $100 credit toward purchases at SOUNDBOKS web shop, as well as instructions for properly disposing of lithium-ion batteries according to federal and state regulations. SOUNDBOKS has notified all known…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on March 31, 2022. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.