Recall Radar

Cambridge Elevating Residential Elevators Recalled Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children

Recall 22-234 · September 29, 2022 · Cambridge Elevating Residential Elevators

What to doConsumers should keep unsupervised young children away from the recalled residential elevators and contact Cambridge Elevating Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.

Read the official CPSC notice

Recall at a glance

Recall number
22-234 (CPSC)
Recall date
September 29, 2022
Brand
Cambridge Elevating Residential Elevators
Category
Other consumer products
Products
Residential elevators
Hazard
Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children
Hazard type
Suffocation and strangulation
Remedy
Repair
Units
About 1,700
Made in
Canada
Last updated by CPSC
September 29, 2022

What was recalled

This recall involves Cambridge Elevating residential elevator models Elmira and Heritage. The Cambridge Elevating brand name is located on the controller. The elevators are used in consumers' homes.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Residential elevators · About 1,700 units

Photos from the recall notice

Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors.
Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors.
Scenario depicting a child trapped between an exterior landing (hoistway) door and an interior elevator car door due to a hazardous gap. The exterior door locks the young child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned and suffering serious injuries or death.
Scenario depicting a child trapped between an exterior landing (hoistway) door and an interior elevator car door due to a hazardous gap. The exterior door locks the young child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned and suffering serious injuries or death.

Where it was sold

Companies named in the notice: Cambridge Elevating and authorized residential elevator dealers nationwide from 1991 through August 2022 for between $12,000 and $60,000 including installation.; Cambridge Elevating Inc., of Canada.

Consumer contact

Cambridge Elevating toll-free at 866-207-6551 from 8 a.m. to 5 p.m. ET Monday through Friday, email at homeelevator-recall@cambridgeelevating.com or online at https://homeelevator-recall.com/cambridge-elevating/ or www.cambridgeelevating.com and click on "Elevator Recalls" at the bottom of the page for more information.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Residential elevators (About 1,700 units). This recall involves Cambridge Elevating residential elevator models Elmira and Heritage.

Why was it recalled?

CPSC lists the reason as: Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children.

What should I do if I own one?

Consumers should keep unsupervised young children away from the recalled residential elevators and contact Cambridge Elevating Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on September 29, 2022. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.