CPSC, thyssenkrupp Access Corp. Settle Lawsuit: Firm to Conduct Recall to Inspect Home Elevators Due to Entrapment Hazard Posing Risk of Serious Injury or Death to Children; One Child Death Reported
Recall at a glance
- Recall number
- 22-221 (CPSC)
- Recall date
- September 14, 2022
- Brand
- ThyssenKrupp Access Manufacturing
- Category
- Other consumer products
- Products
- thyssenkrupp Access Corp. Residential Elevators
- Hazard
- Entrapment Hazard Posing Risk of Serious Injury or Death to Children; One Child Death Reported
- Hazard type
- Suffocation and strangulation
- Remedy
- Inspect, Repair
- Units
- About 16,800 residential elevators, sold for between $15,000 and $25,000 for a two-landing installation
- Made in
- United States
- Last updated by CPSC
- September 14, 2022
What was recalled
This recall involves home or residential elevators under a variety of TKA-owned model names, including Chaparral, Destiny, LEV, LEV II, LEV II Builder, Rise, Volant, Windsor, Independence, and Flexi-Lift that TKA manufactured and sold to dealers for installation in homes between approximately 1996 and 2012.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- thyssenkrupp Access Corp. Residential Elevators · About 16,800 residential elevators, sold for between $15,000 and $25,000 for a two-landing installation units
Photos from the recall notice
Where it was sold
Companies named in the notice: Sold to dealers for installation in homes between approximately 1996 and 2012 for between $15,000 and $25,000 for a two-landing installation.; ThyssenKrupp Access Manufacturing, LLC; thyssenkrupp Access Corp.; Access Industries; National Wheel-O-Vator.
Injuries or incidents reported
There have been three incidents involving these elevators, including a 2-year old child who died in 2017 and a 2010 incident that left a 3-year old child permanently disabled.
Consumer contact
TKA at 800-285-9862 from 9 a.m. to 5 p.m. ET Monday through Friday or online at the TKA Home Elevator Safety Program at https://homelevator-safety.com or by emailing info@homelevator-safety.com.
Recall history and context
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
thyssenkrupp Access Corp. Residential Elevators (About 16,800 residential elevators, sold for between $15,000 and $25,000 for a two-landing installation units). This recall involves home or residential elevators under a variety of TKA-owned model names, including Chaparral, Destiny, LEV, LEV II, LEV II Builder, Rise, Volant, Windsor, Independence, and Flexi-Lift that TKA manufactured and sold to dealers for installation in homes between approximately 1996 and 2012.
Why was it recalled?
CPSC lists the reason as: Entrapment Hazard Posing Risk of Serious Injury or Death to Children; One Child Death Reported.
What should I do if I own one?
Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, TKA will provide inspection and installation instructions directly to homeowners who do not wish to have an installer come into their home.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on September 14, 2022. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.