Recall Radar

Sienhua Group Recalls WarmWave and Hunter Ceramic Tower Heaters Due to Fire and Burn Hazards

Recall 22-168 · June 16, 2022 · Sienhua

What to doConsumers should immediately stop using the recalled heaters, unplug the unit, and follow the instructions online at (www.homeproductservice.com/recall) on how to properly sever the electrical cord to make the unit unusable, and contact the distributor, Sienhua Group (North America), to receive a prorated refund.

Read the official CPSC notice

Recall at a glance

Recall number
22-168 (CPSC)
Recall date
June 16, 2022
Brand
Sienhua
Category
Heaters, fans and air conditioners
Products
WarmWave and Hunter Oscillating Ceramic Tower Heaters
Hazard
Fire and Burn Hazards
Hazard type
Fire and burn
Remedy
Refund
Units
About 580,000 (In addition, about 37,580 in Canada)
Made in
China
Last updated by CPSC
June 16, 2022

What was recalled

This recall involves WarmWave and Hunter 18 inch 1,500-Watt Oscillating Ceramic Tower Heaters, under license to Sienhua Group (North America). The heaters are black with an automatic shutoff and two heat settings. The model number HPQ15G-M can be found on the silver ETL label on the bottom of the heater. The heaters are 18 inches tall.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • WarmWave and Hunter Oscillating Ceramic Tower Heaters · About 580,000 (In addition, about 37,580 in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Home Depot stores nationwide and online at Amazon.com, eBay, and other websites from September 2013 through February 2022 for about $30 to $40 depending on when purchased.; Sienhua Group (North America) Inc., of Arlington, Texas.

Injuries or incidents reported

The firm has received eight customer reports of fire at the plug or cord and dozens of customer reports of the plug or cord overheating. There have been no reports of injury or death and one report of minor property damage.

Consumer contact

Sienhua Group at 800-267-7857 Monday through Friday from 9 a.m. ET to 5 p.m. ET; via email at 18inCeramicHeaterRecall@gmail.com; or online at www.homeproductservice.com/recall for more information.

Recall history and context

Since 2019 CPSC has recorded 75 recalls in the heaters, fans and air conditioners category, 17 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

WarmWave and Hunter Oscillating Ceramic Tower Heaters (About 580,000 (In addition, about 37,580 in Canada) units). This recall involves WarmWave and Hunter 18 inch 1,500-Watt Oscillating Ceramic Tower Heaters, under license to Sienhua Group (North America).

Why was it recalled?

CPSC lists the reason as: Fire and Burn Hazards.

What should I do if I own one?

Consumers should immediately stop using the recalled heaters, unplug the unit, and follow the instructions online at (www.homeproductservice.com/recall) on how to properly sever the electrical cord to make the unit unusable, and contact the distributor, Sienhua Group (North America), to receive a prorated refund.

Similar recalls in heaters, fans and air conditioners

Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on June 16, 2022. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.