Sienhua Group Recalls WarmWave and Hunter Ceramic Tower Heaters Due to Fire and Burn Hazards
Recall at a glance
- Recall number
- 22-168 (CPSC)
- Recall date
- June 16, 2022
- Brand
- Sienhua
- Category
- Heaters, fans and air conditioners
- Products
- WarmWave and Hunter Oscillating Ceramic Tower Heaters
- Hazard
- Fire and Burn Hazards
- Hazard type
- Fire and burn
- Remedy
- Refund
- Units
- About 580,000 (In addition, about 37,580 in Canada)
- Made in
- China
- Last updated by CPSC
- June 16, 2022
What was recalled
This recall involves WarmWave and Hunter 18 inch 1,500-Watt Oscillating Ceramic Tower Heaters, under license to Sienhua Group (North America). The heaters are black with an automatic shutoff and two heat settings. The model number HPQ15G-M can be found on the silver ETL label on the bottom of the heater. The heaters are 18 inches tall.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- WarmWave and Hunter Oscillating Ceramic Tower Heaters · About 580,000 (In addition, about 37,580 in Canada) units
Photos from the recall notice
Where it was sold
Companies named in the notice: Home Depot stores nationwide and online at Amazon.com, eBay, and other websites from September 2013 through February 2022 for about $30 to $40 depending on when purchased.; Sienhua Group (North America) Inc., of Arlington, Texas.
Injuries or incidents reported
The firm has received eight customer reports of fire at the plug or cord and dozens of customer reports of the plug or cord overheating. There have been no reports of injury or death and one report of minor property damage.
Consumer contact
Sienhua Group at 800-267-7857 Monday through Friday from 9 a.m. ET to 5 p.m. ET; via email at 18inCeramicHeaterRecall@gmail.com; or online at www.homeproductservice.com/recall for more information.
Recall history and context
Since 2019 CPSC has recorded 75 recalls in the heaters, fans and air conditioners category, 17 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
WarmWave and Hunter Oscillating Ceramic Tower Heaters (About 580,000 (In addition, about 37,580 in Canada) units). This recall involves WarmWave and Hunter 18 inch 1,500-Watt Oscillating Ceramic Tower Heaters, under license to Sienhua Group (North America).
Why was it recalled?
CPSC lists the reason as: Fire and Burn Hazards.
What should I do if I own one?
Consumers should immediately stop using the recalled heaters, unplug the unit, and follow the instructions online at (www.homeproductservice.com/recall) on how to properly sever the electrical cord to make the unit unusable, and contact the distributor, Sienhua Group (North America), to receive a prorated refund.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on June 16, 2022. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.