Recall Radar

Elevate Outdoor Collective Recalls Backcountry Access Avalanche Transceivers Due to Risk of Loss of Emergency Communications

Recall 22-147 · June 2, 2022 · Elevate Outdoor Collective

What to doConsumers should immediately stop using the recalled Tracker4 Avalanche Transceiver and contact Backcountry Access to receive a prepaid shipping label to return the recalled transceiver for a free replacement transceiver.

Read the official CPSC notice

Recall at a glance

Recall number
22-147 (CPSC)
Recall date
June 2, 2022
Brand
Elevate Outdoor Collective
Category
Other consumer products
Products
Backcountry Access Tracker4 Avalanche Transceivers
Hazard
Risk of Loss of Emergency Communications
Remedy
Replace
Units
About 9,000 (In addition, about 450 were sold in Canada)
Made in
United States
Last updated by CPSC
June 2, 2022

What was recalled

This recall involves the Backcountry Access Tracker4 Avalanche Transceiver sold in yellow and black. The transceiver has a digital screen on the front and is about five inches long and three inches wide. "BCA" and the model name "Tracker4" are printed on the front of the unit. The serial number for a transceiver is located inside the battery compartment after removing the top AAA battery. Only the transceivers with serial numbers beginning with 21H05 or 21H06 are affected by this recall.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Backcountry Access Tracker4 Avalanche Transceivers · About 9,000 (In addition, about 450 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: REI, Evo, Cripple Creek Backcountry and other specialty stores nationwide and online at amazon.com, backcountry.com, snowbigdeal.com, jagaloon.com and specialty websites from July 2021 through February 2022 for about $390.; Backcountry Access, Inc.; K2 Sports LLC d/b/a Elevate Outdoor Collective, of Seattle, Wash.

Injuries or incidents reported

Elevate Outdoor Collective has received 14 reports of broken toggle switches. No injuries have been reported.

Consumer contact

Backcountry Access at 800-670-8735 from 7 a.m. to 5 p.m. PT Monday through Friday email at bcatracker4@backcountryaccess.com or online at www.backcountryaccess.com/en-us/support/t4-update-form or at www.backcountryaccess.com and click on "BCA TRACKER4 SAFETY RECALL NOTICE" at the bottom of the page to determine if theTracker4 transceiver is part of this recall and for more information.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Backcountry Access Tracker4 Avalanche Transceivers (About 9,000 (In addition, about 450 were sold in Canada) units). This recall involves the Backcountry Access Tracker4 Avalanche Transceiver sold in yellow and black.

Why was it recalled?

CPSC lists the reason as: Risk of Loss of Emergency Communications.

What should I do if I own one?

Consumers should immediately stop using the recalled Tracker4 Avalanche Transceiver and contact Backcountry Access to receive a prepaid shipping label to return the recalled transceiver for a free replacement transceiver.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on June 2, 2022. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.