Eguana Technologies Recalls Evolve Home Energy Storage Systems with LG Battery Due to Fire Hazard
Recall at a glance
- Recall number
- 22-058 (CPSC)
- Recall date
- January 26, 2022
- Brand
- Eguana Technologies
- Category
- Power banks, chargers and batteries
- Products
- Evolve Home Energy Storage Systems
- Hazard
- Fire Hazard
- Hazard type
- Fire and burn
- Remedy
- Repair
- Units
- About 245
- Made in
- Canada (home energy system), South Korea (lithium-ion battery module)
- Last updated by CPSC
- January 26, 2022
What was recalled
This recall involves the Eguana Technologies Evolve 0513U Home Energy Storage System. The Evolve system allows owners to capture and store energy from solar panels. Each Evolve system includes between two and six battery modules, and the modules are removable and replaceable by trained installers. The Evolve is a freestanding cabinet that measures nearly three feet high and four feet long. The Eguana logo is located on the left door towards the center. The serial number range of the systems containing recalled batteries is between ET-000200 and ET-000600. The serial number is located inside the cabinet toward the bottom left of the unit.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Evolve Home Energy Storage Systems · About 245 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Online at Amazon.com from October 2020 through May 2021 for between $16 and $25.; Eguana Technologies, of Calgary, Canada (home energy system); LG Energy Solution Michigan, Inc., of Holland, Mich. (formerly LG Chem Michigan Inc.), a wholly-owned subsidiary of LG Energy Solution, Ltd., in turn a wholly-owned subsidiary of LG Chem Ltd. (lithium-ion battery module).
Consumer contact
Eguana Technologies at 800-667-6478 from 9 a.m. to 5 p.m. ET, Monday through Friday, email at lgrecall@eguanatech.com or online at: www.eguanatech.com/recalls or www.eguanatech.com and click on "Safety Recalls" at the bottom of the page.
Recall history and context
Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Evolve Home Energy Storage Systems (About 245 units). This recall involves the Eguana Technologies Evolve 0513U Home Energy Storage System.
Why was it recalled?
CPSC lists the reason as: Fire Hazard.
What should I do if I own one?
Consumers should immediately contact Eguana Technologies to schedule a free repair to the Evolve system. All recalled units connected online will have the batteries state of charge remotely limited, to reduce the risk of overheating until the batteries are replaced. If your unit is not connected online, contact Eguana Technologies to schedule a technician to come to your residence to manually reduce the state of…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 26, 2022. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.