Recall Radar

Royal Sovereign Recalls Portable Air Conditioners Due to Fire and Burn Hazards; One Death Reported

Recall 22-037 · December 22, 2021 · Royal Sovereign

What to doConsumers should immediately stop using the recalled portable air conditioners, unplug the unit, follow the instructions online at www.Recall-PAC3012.com for properly severing the electrical cord rendering the unit unusable, and contact Royal Sovereign for a pro-rated refund based on the age of the portable air conditioner. Failure to unplug the unit could result in shock, electrocution, or death.

Read the official CPSC notice

Recall at a glance

Recall number
22-037 (CPSC)
Recall date
December 22, 2021
Brand
Royal Sovereign
Category
Heaters, fans and air conditioners
Products
Royal Sovereign/Royal Centurian portable air conditioners
Hazard
Fire and Burn Hazards; One Death Reported
Hazard type
Fire and burn
Remedy
Refund
Units
About 33,570
Made in
China
Last updated by CPSC
December 22, 2021

What was recalled

This recall involves the following models of portable air conditioners: Model Numbers PAC-3012 PAC-3012 RB ARP-3012 ARP-3012 KIT ARP-3012S ARP-3014 ARP-3014 SC The model number is printed on the name plate sticker on the back of the portable air conditioners.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Royal Sovereign/Royal Centurian portable air conditioners · About 33,570 units

Photos from the recall notice

Where it was sold

Companies named in the notice: The recalled portable air conditioners were sold online at Amazon.com and in Sears, COSTCO, Home Depot, BJ's Wholesale Club, and Best Buy stores nationwide from March 2008 through August 2014 for about $290.; Royal Sovereign International Inc., of Rockleigh, New Jersey.

Injuries or incidents reported

Royal Sovereign is aware of 11 reports of the portable air conditioners catching fire or smoking during use resulting in over $1 million in property damage, two injuries and one death due to smoke inhalation.

Consumer contact

Royal Sovereign toll-free at 833-947-3699 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at www.Recall-PAC3012.com or https://www.royalsovereign.com and click on "Recall Information" at the top of the page for more information.

Recall history and context

Since 2019 CPSC has recorded 75 recalls in the heaters, fans and air conditioners category, 17 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Royal Sovereign/Royal Centurian portable air conditioners (About 33,570 units). This recall involves the following models of portable air conditioners: Model Numbers PAC-3012 PAC-3012 RB ARP-3012 ARP-3012 KIT ARP-3012S ARP-3014 ARP-3014 SC The model number is printed on the name plate sticker on the back of the portable air conditioners.

Why was it recalled?

CPSC lists the reason as: Fire and Burn Hazards; One Death Reported.

What should I do if I own one?

Consumers should immediately stop using the recalled portable air conditioners, unplug the unit, follow the instructions online at www.Recall-PAC3012.com for properly severing the electrical cord rendering the unit unusable, and contact Royal Sovereign for a pro-rated refund based on the age of the portable air conditioner. Failure to unplug the unit could result in shock, electrocution, or death.

Similar recalls in heaters, fans and air conditioners

Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on December 22, 2021. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.