Recall Radar

Usines Giant Factories Recalls Gas Water Heaters with Emerson Control Valves Due to Risk of Carbon Monoxide Poisoning

Recall 22-016 · November 3, 2021 · Usines Giant Factories

What to doConsumers should immediately contact Usines Giant Factories, who will arrange to have the Emerson control valve replaced by a certified technician, and to receive a free replacement valve. Consumers who continue to use the water heaters while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on every level of the home.

Read the official CPSC notice

Recall at a glance

Recall number
22-016 (CPSC)
Recall date
November 3, 2021
Brand
Usines Giant Factories
Category
Heaters, fans and air conditioners
Products
Usines Giant Factories Gas Water Heaters with Emerson control valves
Hazard
Risk of Carbon Monoxide Poisoning
Hazard type
Fire and burnPoisoning and toxic substances
Remedy
Repair
Units
About 168 (in addition, about 10,832 were sold in Canada)
Made in
Canada (heater), Mexico (valve)
Last updated by CPSC
November 3, 2021

What was recalled

The recall involves propane and natural gas water heaters in 40, 50, and 75 gallon capacities. The recalled water heaters are white with a red "Giant" logo decal on the front. The water heaters have a nameplate near the Emerson gas control valve with the following model number ranges. UG40-38LFPV2-P1U-US, UG40-40LFPV2-N1U-US, UG50-38LFPV2-P1U-US, UG50-38LFPV2-P2U-US, UG50-38TFPDV1-N2U-US, UG50-40LFPV2-N1U-US, UG50-40LFPV2-N2U-US, UG75-76MEPV1-N2U-US, UG75-76MEPV1-P2U-US. The control valves are black with a white "Emerson" logo on the front. The Emerson control valve model numbers and date code are located on a label on the right-hand side of the bracket holding the Emerson control valve to the gas water heater. The recalled control valve model numbers are 37H73A-301P1 (natural gas) and 37H74A-301P1 (propane) with a date code between 1821 and 1839.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Usines Giant Factories Gas Water Heaters with Emerson control valves · About 168 (in addition, about 10,832 were sold in Canada) units

Photos from the recall notice

Recalled Usines Giant Factories Water Heaters
Recalled Usines Giant Factories Water Heaters
Recalled Usines Giant Factories heater product label
Recalled Usines Giant Factories heater product label
Recalled Emerson Control Valve
Recalled Emerson Control Valve
Model Number and Date Code of the Control Valves
Model Number and Date Code of the Control Valves

Where it was sold

Companies named in the notice: BGM Supply, Utica NY, Central NY Plumbing & Heating Supply, Whitesboro, New York and Maryland Pipe & Supply Company, Hancock, Maryland from June 2018 through July 2020 for between $840 and $2,100.; White-Rodgers, a division of Emerson Electric Co., Saint Louis, Missouri (control valve); Usines Giant Factories Inc., of Canada (heater).

Injuries or incidents reported

None reported in the United States. Usines Giant Factories has received 20 reports of incidents with the Emerson control valves in Canada, including one report necessitating medical attention due to the release of carbon monoxide.

Consumer contact

Giant at 800 363-9354 from 8 a.m. to 5 p.m. ET Monday through Thursday and 8 a.m. to 3 p.m. ET on Friday, or e-mail at recall@giantinc.com. or online at www.giantinc.com then click on "Recall Information" located at the bottom of the page, or click on https://giantinc.com/en/recall-information.

Recall history and context

Since 2019 CPSC has recorded 75 recalls in the heaters, fans and air conditioners category, 17 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Usines Giant Factories Gas Water Heaters with Emerson control valves (About 168 (in addition, about 10,832 were sold in Canada) units). The recall involves propane and natural gas water heaters in 40, 50, and 75 gallon capacities.

Why was it recalled?

CPSC lists the reason as: Risk of Carbon Monoxide Poisoning.

What should I do if I own one?

Consumers should immediately contact Usines Giant Factories, who will arrange to have the Emerson control valve replaced by a certified technician, and to receive a free replacement valve. Consumers who continue to use the water heaters while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on every level of the home.

Similar recalls in heaters, fans and air conditioners

Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on November 3, 2021. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.