Recall Radar

Specialized Bicycle Components Recalls Electric Mountain Bike Battery Packs Due to Fire and Burn Hazards (Recall Alert)

Recall 21-770 · July 29, 2021 · Specialized Bicycle Components

What to doConsumers should immediately stop using the recalled electric mountain bikes and contact Specialized Bicycle for a free repair. Specialized is contacting purchasers directly about the recall. Consumers should not charge the recalled battery pack or expose it to wet conditions until it has been repaired by an authorized Specialized retailer.

Read the official CPSC notice

Recall at a glance

Recall number
21-770 (CPSC)
Recall date
July 29, 2021
Brand
Specialized Bicycle Components
Category
Power banks, chargers and batteries
Products
Specialized 1st Generation Turbo Levo and Kenevo electric mountain bike battery packs
Hazard
Fire and Burn Hazards (Recall Alert)
Hazard type
Fire and burn
Remedy
Repair
Units
About 2,500
Made in
Taiwan
Last updated by CPSC
July 29, 2021

What was recalled

This recall involves Specialized 1st generation 2016-2018 model year Turbo Levo FSR, 2018-2021 model year Turbo Levo HT, and 2018-2019 model year Turbo Kenevo FSR electric mountain bikes with Specialized M1 battery packs that came as original equipment on the bikes, or Specialized M1 battery packs that were sold as aftermarket equipment for use with the bikes. Turbo Levo, Turbo Levo HT, or Turbo Kenevo FSR are printed on the bicycle's top tube. The following Manufacture Part Numbers (P/N) and Made Dates are printed on a label on the recalled batteries. The battery pack must be removed from the bicycle using a 6mm Allen key in order to read the label. Visit www.specialized.com/safety-notices for more information on how to remove the battery pack and determine if it is included in this recall. Manufacture P/N Made Date B9JE2045F K7 L7 A8 B8 C8 D8 E8 F8 G8 H8 I8 J8 K8 L8 A9 B9 C9 B9JE2056F K7 L7 A8 B8 C8 D8 E8 F8 G8 H8 I8 J8 K8 L8 A9 B9 C9 B9JE2065F K7 L7 A8 B8 C8 D8 E8 F8 G8 H8 I8 J8 K8 L8 A9 B9 C9 B9JE2076F K7 L7 A8 B8 C8 D8 E8 F8 G8 H8 I8 J8 K8 L8 A9 B9 C9 B9JE2098F K7 L7 A8 B8 C8 D8 E8 F8 G8 H8 I8 J8 K8 L8 A9 B9 C9

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Specialized 1st Generation Turbo Levo and Kenevo electric mountain bike battery packs · About 2,500 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Authorized Specialized retailers nationwide and online from November 2017 through May 2021 for between $3,400 and $10,000 for the bicycles with the battery packs. Specialized M1 Battery Packs were also distributed individually under warranty claims or sold by authorized Specialized retailers and online at www.specialized.com from November 2017 through March 2019 for about $900.; Specialized Bicycle Components Inc., of Morgan Hill, Calif..

Consumer contact

Specialized Bicycle Components at 800-772-4423 from 8 a.m. to 6 p.m. MT Monday through Friday, email ridercare@specialized.com, or online at www.specialized.com and click on "Safety Notices" or contact an authorized Specialized retailer for more information.

Recall history and context

Specialized Bicycle Components appears in 23 CPSC recalls on record. See all Specialized Bicycle Components recalls.

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Specialized 1st Generation Turbo Levo and Kenevo electric mountain bike battery packs (About 2,500 units). This recall involves Specialized 1st generation 2016-2018 model year Turbo Levo FSR, 2018-2021 model year Turbo Levo HT, and 2018-2019 model year Turbo Kenevo FSR electric mountain bikes with Specialized M1 battery packs that came as original equipment on the bikes, or Specialized M1 battery packs that were sold as aftermarket equipment for use with the bikes.

Why was it recalled?

CPSC lists the reason as: Fire and Burn Hazards (Recall Alert).

What should I do if I own one?

Consumers should immediately stop using the recalled electric mountain bikes and contact Specialized Bicycle for a free repair. Specialized is contacting purchasers directly about the recall. Consumers should not charge the recalled battery pack or expose it to wet conditions until it has been repaired by an authorized Specialized retailer.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 29, 2021. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.