Recall Radar

Polaris Recalls GENERAL Recreational Off-Highway Vehicles Due to Crash Hazard (Recall Alert)

Recall 21-765 · July 22, 2021 · Polaris

What to doConsumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and if needed, a free repair. Polaris is notifying dealers and contacting registered owners directly.

Read the official CPSC notice

Recall at a glance

Recall number
21-765 (CPSC)
Recall date
July 22, 2021
Brand
Polaris
Category
Sports, bikes and outdoor
Products
Model Year 2021 GENERAL 1000, GENERAL 4 1000, GENERAL XP 1000 and GENERAL XP 4 1000 ROVs
Hazard
Crash Hazard (Recall Alert)
Hazard type
Crashes and loss of control
Remedy
Repair
Units
About 1,400 (In addition, about 130 were sold in Canada)
Made in
Mexico
Last updated by CPSC
July 22, 2021

What was recalled

This recall involves Model Year 2021 GENERAL 1000, GENERAL 4 1000, GENERAL XP 1000, and GENERAL XP 4 1000 recreational off-highway vehicles. The two or four-seat vehicles were sold in the following colors: burgundy, gray, graphite, tan, titanium, and white. POLARIS is stamped on the front grille and POLARIS and GENERAL are printed on the sides of the vehicles. The Vehicle Identification Number (VIN) is located on the left rear vehicle frame below the cargo box.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Model Year 2021 GENERAL 1000, GENERAL 4 1000, GENERAL XP 1000 and GENERAL XP 4 1000 ROVs · About 1,400 (In addition, about 130 were sold in Canada) units

Photos from the recall notice

Recalled Model Year 2021 GENERAL 1000
Recalled Model Year 2021 GENERAL 1000
Recalled Model Year 2021 GENERAL 4 1000
Recalled Model Year 2021 GENERAL 4 1000
Recalled Model Year 2021 GENERAL XP 1000
Recalled Model Year 2021 GENERAL XP 1000
Recalled Model Year 2021 GENERAL XP 4 1000
Recalled Model Year 2021 GENERAL XP 4 1000

Where it was sold

Companies named in the notice: Polaris dealers nationwide from March 2021 through May 2021 for between $16,300 and $27,700.; Polaris Inc., of Medina, Minn..

Consumer contact

Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" for more information. In addition, check your vehicle identification number "VIN" on the "Product Safety Recalls" page to see if your vehicle is included in any recalls.

Recall history and context

Polaris appears in 124 CPSC recalls on record. See all Polaris recalls.

Since 2019 CPSC has recorded 451 recalls in the sports, bikes and outdoor category, 74 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Model Year 2021 GENERAL 1000, GENERAL 4 1000, GENERAL XP 1000 and GENERAL XP 4 1000 ROVs (About 1,400 (In addition, about 130 were sold in Canada) units). This recall involves Model Year 2021 GENERAL 1000, GENERAL 4 1000, GENERAL XP 1000, and GENERAL XP 4 1000 recreational off-highway vehicles.

Why was it recalled?

CPSC lists the reason as: Crash Hazard (Recall Alert).

What should I do if I own one?

Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and if needed, a free repair. Polaris is notifying dealers and contacting registered owners directly.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 22, 2021. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.