Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert)
Recall at a glance
- Recall number
- 21-716 (CPSC)
- Recall date
- December 31, 2020
- Brand
- Anticimex
- Category
- Other consumer products
- Products
- SMART Connect Mini Devices
- Hazard
- Fire and Injury Hazards (Recall Alert)
- Hazard type
- Fire and burn
- Remedy
- Replace
- Units
- About 2,750
- Made in
- Thailand
- Last updated by CPSC
- December 31, 2020
What was recalled
This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units. The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians. The model number 300 110 Rev. C is located on the back of the device.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- SMART Connect Mini Devices · About 2,750 units
Photos from the recall notice
Where it was sold
Companies named in the notice: The recalled SMART Connect Mini Devices were not sold in stores or online. They were installed as part of Anticimex's pest control service monitoring from March 2020 through October 2020 for between $15 and $45 per month.; Anticimex Inc., of Berkeley Heights, N.J..
Injuries or incidents reported
The firm has one report of a voltage regulator failure resulting in battery cell failure in a device at an Anticimex facility. No injuries have been reported.
Consumer contact
Anticimex toll-free at 888-522-5770 from 8 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.anticimex.com/en-us/digital-pest-control/ or www.anticimex.com and click on “Press Release” for more information.
Recall history and context
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
SMART Connect Mini Devices (About 2,750 units). This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units.
Why was it recalled?
CPSC lists the reason as: Fire and Injury Hazards (Recall Alert).
What should I do if I own one?
Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions. The replacement and installation of the new device will be free of charge. Anticimex is directly contacting all known purchasers.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on December 31, 2020. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.