Recall Radar

Pool Heaters Recalled by Pentair Water Pool and Spa Due to Fire Hazard

Recall 21-119 · April 28, 2021 · Pentair Water Pool and Spa

What to doConsumers should immediately stop using the recalled heaters and contact Pentair Water Pool and Spa for a free repair.

Read the official CPSC notice

Recall at a glance

Recall number
21-119 (CPSC)
Recall date
April 28, 2021
Brand
Pentair Water Pool and Spa
Category
Heaters, fans and air conditioners
Products
StaRite and Mastertemp pool heaters
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Repair
Units
About 4,700 (In addition, about 21 were sold in Canada)
Made in
United States
Last updated by CPSC
April 28, 2021

What was recalled

This recall involves Pentair Water Pool and Spa StaRite and Mastertemp pool heaters sold in various styles and models with manufacturing dates between December 22, 2020 and January 6, 2021. The manufacturing date, along with model number, can be found on the serial number sticker on the heater. Recalled Pool Heater Model Numbers HTR 250 MASTERTEMP LP HTR 250 MASTERTEMP NA HTR 300 MASTERTEMP NA HTR 400 MASTERTEMP HD HTR 400 MASTERTEMP LP HTR 400 MASTERTEMP NA HTR 400NG MASTERTMP HD ASME HTR MT 250LP SPECIAL PACKING EC HTR MT 250NA SPECIAL PACKING EC HTR MT 400LP SPECIAL PACKING EC POOL HTR 333K LP POOL HTR 333K NAT GAS POOL HTR 400K LP POOL HTR 400K NAT GAS POOL HTR HD 200K NA POOL HTR HD 333K NA

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • StaRite and Mastertemp pool heaters · About 4,700 (In addition, about 21 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Pool equipment distributors nationwide between December 2020 and January 2021 for between $2,200 to $3,100, depending on the model.; Pentair Water Pool and Spa Inc., of Sanford, N.C..

Injuries or incidents reported

No incidents or injuries have been reported.

Consumer contact

Pentair Water Pool and Spa at 800-831-7133 from 8 a.m. to 7:30 p.m. ET Monday through Friday, or online at www.pentair.com and click on Products, then Pool and Spa Equipment, then Pool Heaters, then Additional Resources for more information

Recall history and context

Since 2019 CPSC has recorded 75 recalls in the heaters, fans and air conditioners category, 17 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

StaRite and Mastertemp pool heaters (About 4,700 (In addition, about 21 were sold in Canada) units). This recall involves Pentair Water Pool and Spa StaRite and Mastertemp pool heaters sold in various styles and models with manufacturing dates between December 22, 2020 and January 6, 2021.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately stop using the recalled heaters and contact Pentair Water Pool and Spa for a free repair.

Similar recalls in heaters, fans and air conditioners

Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on April 28, 2021. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.