Recall Radar

Potter Electric Recalls Addressable Pull Stations Single/Dual Action Due to Failure to Alert to Fire

Recall 21-085 · February 24, 2021 · Potter Electric

What to doConsumers should immediately contact Potter Electric or their fire alarm system dealers/installers for a free replacement. All known Potter Electric distributors and dealers/installers have been notified directly by the firm.

Read the official CPSC notice

Recall at a glance

Recall number
21-085 (CPSC)
Recall date
February 24, 2021
Brand
Potter Electric
Category
Other consumer products
Products
Potter Electric Addressable Pull Stations Single/Dual Action
Hazard
Failure to Alert to Fire
Hazard type
Fire and burn
Remedy
Replace
Units
About 735
Made in
United States
Last updated by CPSC
February 24, 2021

What was recalled

This recall involves Potter Electric Addressable Pull Stations. When manually pulled, these red-colored devices are intended to activate a fire alarm in commercial and other buildings. Recalled models include: (1) Potter Electric Addressable Dual Action Pull Station, Model PAD100-PSDA, Part Number 3992720, with a date code Dec 03 2020; and (2) Potter Electric Addressable Single Action Pull Station, Model PAD100-PSSA, Part Number 3992721, with date codes Nov 10 2020, Nov 25 2020, Dec 01 2020, and Dec 03 2020. "Potter" is printed on the front of all devices. The date code is located inside the device.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Potter Electric Addressable Pull Stations Single/Dual Action · About 735 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Authorized Potter dealers and distributors nationwide from December 2020 through January 2021 for between approximately $100 and $135.; Potter Electric Signal Company, LLC, of St. Louis, Mo..

Injuries or incidents reported

No incidents or injuries have been reported.

Consumer contact

Potter Electric at 800-325-3936 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.pottersignal.com and click on "Recall Information" at the top of the page for more information.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Potter Electric Addressable Pull Stations Single/Dual Action (About 735 units). This recall involves Potter Electric Addressable Pull Stations.

Why was it recalled?

CPSC lists the reason as: Failure to Alert to Fire.

What should I do if I own one?

Consumers should immediately contact Potter Electric or their fire alarm system dealers/installers for a free replacement. All known Potter Electric distributors and dealers/installers have been notified directly by the firm.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on February 24, 2021. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.