Recall Radar

Neptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard

Recall 21-042 · December 9, 2020 · Neptune Benson

What to doConsumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement.

Read the official CPSC notice

Recall at a glance

Recall number
21-042 (CPSC)
Recall date
December 9, 2020
Brand
Neptune Benson
Category
Tools, lawn and garden
Products
Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Replace, Repair
Units
About 4,560
Made in
United States
Last updated by CPSC
December 9, 2020

What was recalled

This recall involves Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas to sanitize the water. The majority were installed in Endless Pools. The brand and model number can be identified from the manufacturing plate located on one end of the generator's steel tube. They are silver and black in color and measure 4 inches in diameter and 25 inches in length.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas · About 4,560 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Neptune Benson sold the generators to pool and spa commercial customers from August 2016 through February 2020 for about $320. Prior to August 2016, the generators were manufactured and sold by Delta UV Corporation to pool and spa commercial customers.; Neptune Benson, of Warwick, Rhode Island (after August 2016); Delta UV Corporation, of Gardena, California (prior to August 2016)..

Injuries or incidents reported

The firm has received 92 reports of incidents involving overheating, melting or burning of the generators and the area around the generators. No injuries have been reported.

Consumer contact

Neptune Benson toll-free at 888-847-8710 from 8 a.m. to 7 p.m. ET Monday through Friday online at https://www.evoqua.com/en/brands/Neptune-Benson and click on the “recall” link for more information.

Recall history and context

Since 2019 CPSC has recorded 83 recalls in the tools, lawn and garden category, 8 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas (About 4,560 units). This recall involves Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas to sanitize the water.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on December 9, 2020. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.