Towsleys Recalls 3-in-1 Qi Wireless Chargers, Power Banks and Travel Chargers Due to Fire Hazard
Recall at a glance
- Recall number
- 21-037 (CPSC)
- Recall date
- November 25, 2020
- Brand
- Towsleys
- Category
- Power banks, chargers and batteries
- Products
- 3-in-1 Qi wireless chargers, power banks and travel wall chargers
- Hazard
- Fire Hazard
- Hazard type
- Fire and burn
- Remedy
- Replace
- Units
- About 1,500
- Made in
- China
- Last updated by CPSC
- November 25, 2020
What was recalled
This recall involves the 3-in-1 Qi wireless chargers, 6700 mAh power banks and travel wall chargers distributed to employees through a corporate redemption program. The white square power bank includes a two-pronged section that plugs into the wall and 3 USB type plugs on the other side. The product is also capable of wireless charging. An Acuity heart logo is printed on the front of the charger/power banks.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- 3-in-1 Qi wireless chargers, power banks and travel wall chargers · About 1,500 units
Photos from the recall notice

Where it was sold
Companies named in the notice: Corporate redemption program where employees were able to use credits to redeem corporate merchandise online at www.Acuitymerch.com from September 2019 through April 2020.; Shenzhen Huani Electronics Co. Ltd., of China; Concap Sportswear LLC, of Fair Lawn, N.J.; Towsleys, of Manitowoc, Wis..
Injuries or incidents reported
The firm has received four reports of incidents, including two that resulted in fires. One consumer reported that a fire caused $6,000 worth of property damage. No injuries have been reported.
Consumer contact
Towsleys toll-free at 888-510-0488 from 9 a.m. to 5 p.m. ET Monday through Friday, email at recall@towsleys.com, email recall@go2cap.com or www.towsleys.com/pbrecall for more information.
Recall history and context
Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
3-in-1 Qi wireless chargers, power banks and travel wall chargers (About 1,500 units). This recall involves the 3-in-1 Qi wireless chargers, 6700 mAh power banks and travel wall chargers distributed to employees through a corporate redemption program.
Why was it recalled?
CPSC lists the reason as: Fire Hazard.
What should I do if I own one?
Consumers should immediately stop using the chargers and contact Towsleys to receive a credit for a free replacement charger and instructions on disposing of the recalled products.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on November 25, 2020. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.