Recall Radar

NumbSkin Pain Relief Cream Recalled by SeeNext Venture Due to Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning (Recall Alert)

Recall 20-724 · March 18, 2020 · SeeNext Venture

What to doConsumers should immediately store the pain relief cream in a safe location out of reach of children and contact SeeNext Venture for instructions on how to dispose or return it and to receive a free replacement similar product with a child-resistant cap. Amazon is contacting all known purchasers directly.

Read the official CPSC notice

Recall at a glance

Recall number
20-724 (CPSC)
Recall date
March 18, 2020
Brand
SeeNext Venture
Category
Other consumer products
Products
NumbSkin pain relief cream with lidocaine
Hazard
Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning (Recall Alert)
Hazard type
Choking and ingestionPoisoning and toxic substances
Remedy
Replace
Units
About 8,000
Made in
Canada
Last updated by CPSC
March 18, 2020

What was recalled

This recall involves NumbSkin pain relief cream with 5% lidocaine. The topical anesthetic cream was sold in 30 grams in a white with blue tube. NumbSkin is printed on the tube. Lot 9238 and a date code of 10/2019 through 09/2020 in a MM/YYYY format is embossed on the tub's thin end. Batch number 9238 is printed on the product packaging.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • NumbSkin pain relief cream with lidocaine · About 8,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Online at Amazon.com from October 2019 through February 2020 for about $25.; SeeNext Venture Ltd., of Blaine, Wash..

Consumer contact

SeeNext Venture toll-free at 844-700-6862 from 9 a.m. to 6 p.m. PT Monday through Saturday, email at distributions@numbskin.com or online at www.numbskin.com and click on Recall at the home page for more information.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

NumbSkin pain relief cream with lidocaine (About 8,000 units). This recall involves NumbSkin pain relief cream with 5% lidocaine.

Why was it recalled?

CPSC lists the reason as: Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning (Recall Alert).

What should I do if I own one?

Consumers should immediately store the pain relief cream in a safe location out of reach of children and contact SeeNext Venture for instructions on how to dispose or return it and to receive a free replacement similar product with a child-resistant cap. Amazon is contacting all known purchasers directly.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on March 18, 2020. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.