Skylight Recalls Power Adapters Sold with Digital Photo Frames Due to Electrical Shock Hazard (Recall Alert)
Recall at a glance
- Recall number
- 20-707 (CPSC)
- Recall date
- November 7, 2019
- Brand
- Skylight
- Category
- Power banks, chargers and batteries
- Products
- Series I power adapters for Skylight digital photo frames
- Hazard
- Electrical Shock Hazard (Recall Alert)
- Hazard type
- Electric shock
- Remedy
- Replace
- Units
- About 65,000 (In addition, about 159 were sold in Canada)
- Made in
- China
- Last updated by CPSC
- November 7, 2019
What was recalled
This recall involves the Series I power adapters sold with Skylight digital photo frames. The power adapters are black and have a circular indentation on the side. UPC code 679113611535 can be found on the packaging. Only the Series I adapters are included in this recall.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Series I power adapters for Skylight digital photo frames · About 65,000 (In addition, about 159 were sold in Canada) units
Photos from the recall notice
Where it was sold
Companies named in the notice: Online at www.skylightframe.com and Amazon.com, and in Von Maur stores nationwide from April 2018 through March 2019 for about $160 with the digital photo frame.; Glimpse LLC, d/b/a Skylight, of San Francisco, Calif..
Injuries or incidents reported
Skylight has received eight reports of adapters breaking and exposing their metal prongs, including one report of an electric shock to a consumer.
Consumer contact
Skylight toll-free at 888-359-4389 from 8 a.m. to 7 p.m. ET Monday through Friday, e-mail Skylight at newadapter@realtimeresults.net, or online at www.skylightframe.com and click on Product Recall Information for more information.
Recall history and context
Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Series I power adapters for Skylight digital photo frames (About 65,000 (In addition, about 159 were sold in Canada) units). This recall involves the Series I power adapters sold with Skylight digital photo frames.
Why was it recalled?
CPSC lists the reason as: Electrical Shock Hazard (Recall Alert).
What should I do if I own one?
Consumers should immediately stop using the recalled adapters and contact Skylight for instructions on proper disposal and how to receive a free replacement adapter. Skylight is contacting all known purchasers directly.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on November 7, 2019. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.