Recall Radar

MWE Investments Recalls Westinghouse Portable Generators Due to Fire Hazard

Recall 20-185 · September 16, 2020 · MWE Investments

What to doConsumers should immediately stop using the recalled generators and contact MWE Investments to arrange for a free repair.

Read the official CPSC notice

Recall at a glance

Recall number
20-185 (CPSC)
Recall date
September 16, 2020
Brand
MWE Investments
Category
Tools, lawn and garden
Products
Dual Fuel Portable Generators
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Repair
Units
About 7,500
Made in
China, Vietnam
Last updated by CPSC
September 16, 2020

What was recalled

This recall involves Westinghouse WGen5300DFv Dual Fuel Portable Generators and Westinghouse iGen4500DF Dual Fuel Inverter Portable Generators with manufacture dates from October 2019 through December 2019. The dual fuel generators can run on gasoline or propane. The WGen5300DFv has a bright blue and black metal exterior and has "Westinghouse" and "WGen5300DFv" printed in white lettering on the control panel on the side of the generator. The generator has a fold down handle and wheels for portability. The generator measures about 23.3 inches long by 20 inches wide inches by 19.29 inches tall without its wheel kit. It weighs about 129 pounds. The iGen4500DF has a bright blue plastic cover and has "Westinghouse iGen4500DF" printed in white lettering on both side panels. The generator measures about 29.7 inches long by 19.7 wide inches by 22 inches tall. It weighs about 105 pounds. Affected units will have one of the following serial numbers, which can be found on the unit's back panel (the "x" fields are specific to individual units): 04511A1019xxxxxxxxx 04511A1219xxxxxxxxx 5311A1219xxxxxxxxx

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Dual Fuel Portable Generators · About 7,500 units

Photos from the recall notice

Where it was sold

Companies named in the notice: The WGen500DFv was sold at Sam's Club nationwide and online at SamsClub.com. The iGen4500DF was sold online at amazon.com, homedepot.com, lowes.com, electricgeneratorsdirect.com, powerequipmentdirect.com, norwall.com, and other online locations. The generators were sold from January 2020 through May 2020 for between $450 and $1,050, depending on the model.; MWE Investments, of Columbus, Ohio.

Injuries or incidents reported

The firm has received 26 reports of fuel leaking from the fuel valve. No fires, injuries, or property damage have been reported.

Consumer contact

MWE Investments toll-free at 855-944-4796 from 9 a.m. to 5 p.m. ET Monday through Friday, email info@wpowereq.com, or online at www.westinghouseoutdoorpower.com and click on “Product Safety” located at the top of the page.

Recall history and context

MWE Investments appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 83 recalls in the tools, lawn and garden category, 8 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Dual Fuel Portable Generators (About 7,500 units). This recall involves Westinghouse WGen5300DFv Dual Fuel Portable Generators and Westinghouse iGen4500DF Dual Fuel Inverter Portable Generators with manufacture dates from October 2019 through December 2019.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately stop using the recalled generators and contact MWE Investments to arrange for a free repair.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on September 16, 2020. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.