Recall Radar

Monoprice Recalls Ethernet Cables Due to Fire Hazard

Recall 20-184 · September 16, 2020 · Monoprice

What to doConsumers should immediately stop using the recalled cables and contact Monoprice to schedule a free installation visit to inspect and replace the cable at no charge.

Read the official CPSC notice

Recall at a glance

Recall number
20-184 (CPSC)
Recall date
September 16, 2020
Brand
Monoprice
Category
Lighting and electrical
Products
Monoprice Category 6 Ethernet Bulk CMR Communications Cables
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Replace
Units
About 10,800
Made in
China
Last updated by CPSC
September 16, 2020

What was recalled

This recall involves the Monoprice Category 6 Ethernet Bulk CMR Communications cable. It is designed to prevent fires from spreading between floors through risers and vertical shafts. They contain 100% pure copper wire and are primarily used to wire your home or office for a high-speed network. The cables were sold in a variety of colors including yellow, white, blue, black, red, orange, gray, pink and purple. The cables came in various lengths including 250, 500 and 1000 foot spools. The cable has (UL) E467139 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT, (UL) E333346 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT or (UL) E339722 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT printed on the surface.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Monoprice Category 6 Ethernet Bulk CMR Communications Cables · About 10,800 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Online at www.monoprice.com and www.amazon.com to consumers, IT installation companies, construction, and other businesses from December 2018 through February 2020 for between $20 and $130 per box, depending on length and color.; Monoprice Inc., of Brea, Calif..

Consumer contact

Monoprice toll-free at 844-500-7656 from 6 a.m. to 3 p.m. PT Monday through Friday, email at mpcmrrecall@monoprice.com, online at https://mpcmrrecall.com/ or www.monoprice.com and click on “Recall” located at the bottom of the page for more information.

Recall history and context

Monoprice appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 112 recalls in the lighting and electrical category, 47 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Monoprice Category 6 Ethernet Bulk CMR Communications Cables (About 10,800 units). This recall involves the Monoprice Category 6 Ethernet Bulk CMR Communications cable.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately stop using the recalled cables and contact Monoprice to schedule a free installation visit to inspect and replace the cable at no charge.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on September 16, 2020. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.