HON Recalls Office Chairs Due to Fall Hazard

Recall at a glance

What was recalled

This recall involves HON's Gateway office chairs with model numbers HGTMM and HGV1MM and manufactured from February 2019 through February 2020. It also involves the Maxon MXMO series chairs, model numbers M-SEMO201 and M-SEMX101. The manufacturer's name, model number and manufacture date are printed on a label located on the underside of the seats. The office chairs have a black mesh see-through back and a five-star base with wheels. HON or Maxon is printed on a label underneath the seat.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• HON Office Chairs · About 13,400 units

Photos from the recall notice

Where it was sold

Companies named in the notice: HON or Maxon dealers nationwide as well as online stores including Staples.com and OfficeDepot.com from February 2019 through February 2020 for between $135 and $250.; The HON Company LLC, of Muscatine, Iowa.

Injuries or incidents reported

HON has received reports of 11 chair backs breaking including two reports of minor injuries.

Consumer contact

The HON Company at 800-833-3964 from 8 a.m. to 5 p.m. CT Monday through Friday, email at HONTeamBox@honcompany.com or online at HON.com and click on recall notice for more information. Or, for Maxon chairs, call 800-876-4274 from 8 a.m. to 5 p.m. CT Monday through Friday, email at service@maxonmail.com, or online at www.maxonfurniture.com and click on recall notice for more information.

Recall history and context

Since 2019 CPSC has recorded 294 recalls in the furniture and home category, 93 recalls of them in the past 12 months.

Frequently asked questions

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