Bellman & Symfon Recalls Flash Receivers for Reduced Hearing Persons; Unit Can Fail to Alert in an Emergency
Recall at a glance
- Recall number
- 20-114 (CPSC)
- Recall date
- April 30, 2020
- Brand
- Bellman
- Category
- Other consumer products
- Products
- Flash Receivers
- Remedy
- Repair
- Units
- About 450
- Made in
- China
- Last updated by CPSC
- April 30, 2020
What was recalled
This recall involves the Flash Receiver (BE1442 MHz), which is sold as a part of the Bellman & Symfon's Visit smart home system. The flash receivers are intended to assist hearing-impaired consumers by alerting them with bright flashes of light when the doorbell or telephone rings or if a fire alarm sounds. The white devices measure about six inches tall and three inches wide and sits on a white cylinder base. The Bellman & Symfon logo is printed on the front of the unit. Only Bellman & Symfon flash receivers with following serial numbers are included in the recall: Affected Serial Numbers BE1442141400001 ~ BE1442141402040 BE1442174430001 ~ BE1442174433060 BE1442186360001 ~ BE1442186362040 BE1442188570001 ~ BE1442188571020 BE1442180030001 ~ BE1442180032550 BE1442180840001 ~ BE1442180842550 The serial number is printed on the body of the unit under the battery cover. The bar code with the product's serial number is located under the batteries.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Flash Receivers · About 450 units
Photos from the recall notice

Where it was sold
Companies named in the notice: Online at HarrisComm.com from June 2016 through March 2020 for about $185.; Bellman & Symfon AB, of Sweden; Bellman & Symfon North America Inc., of Wilmington, N.C..
Consumer contact
Bellman & Symfon toll-free at 833-235-5626 from 8 a.m. to 5:30 p.m. ET Monday through Friday, email at support.bsn@bellman.com or online at www.bellman.com/recall or at www.bellman.com and click on Product Recall under Products for more information.
Recall history and context
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Flash Receivers (About 450 units). This recall involves the Flash Receiver (BE1442 MHz), which is sold as a part of the Bellman & Symfon's Visit smart home system.
What should I do if I own one?
Consumers should immediately contact Bellman & Symfon to receive a free repair. Consumers can continue to use their Flash Receivers until they receive the free repair, but the firm advises in the meantime to unplug and re-plug their units to keep them properly powered.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on April 30, 2020. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.