Recall Radar

Yamaha Recalls Digital Wireless Equipment for Electric Guitars Due to Fire and Injury Hazards

Recall 20-089 · March 12, 2020 · Yamaha

What to doConsumers should immediately stop using the recalled products and contact Yamaha to receive a free repair for the G10 Family of Products, and a full refund for the G10T USB charging cable.

Read the official CPSC notice

Recall at a glance

Recall number
20-089 (CPSC)
Recall date
March 12, 2020
Brand
Yamaha
Category
Power banks, chargers and batteries
Products
Line 6 Relay G10 Digital Wireless Guitar Systems and USB Charging Cables
Hazard
Fire and Injury Hazards
Hazard type
Fire and burn
Remedy
Refund, Repair
Units
About 82,000 (In addition, about 4,700 units were sold in Canada)
Made in
China
Last updated by CPSC
March 12, 2020

What was recalled

This recall involves Line 6 Relay G10, G10S (G10SR), and G10T Digital Wireless Guitar System (G10 Family of Products) that allows an electric guitar to be connected wirelessly to an amplifier. The system consists of a transmitter, a receiver, and a charger. The receivers have both a 1/4" and XLR output to connect to an amplifier or other audio equipment. The products are black in color. The Relay G10T transmitter is stamped "Relay G10" and has a four-digit date code followed by a six-digit individual serial number. G10 G10S (G10SR) G10T Serial #### Serial ### Serial ### 6601000001 6736000001 6640000001

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Line 6 Relay G10 Digital Wireless Guitar Systems and USB Charging Cables · About 82,000 (In addition, about 4,700 units were sold in Canada) units

Photos from the recall notice

Recalled Relay G10 (G10T Transmitter and G10R Receiver)
Recalled Relay G10 (G10T Transmitter and G10R Receiver)
Recalled Relay G10S System (G10T Transmitter, G10SR Receiver)
Recalled Relay G10S System (G10T Transmitter, G10SR Receiver)
Recalled Relay G10 USB Charge Cable
Recalled Relay G10 USB Charge Cable

Where it was sold

Companies named in the notice: Guitar Center, Sweetwater Sound, Musicians Friend, Sam Ash, and other small retailers nationwide and online at Amazon.com from March 2016 through December 2019 for about $180 for the G10, $250 for the G10S, $100 for the G10T and about $15 for the USB Charging cable.; Yamaha Guitar Group Inc., of Calabasas, Calif..

Injuries or incidents reported

Yamaha is aware of four incidents worldwide of the battery cover separating forcefully from the transmitter, including one report of minor property damage. No injuries have been reported.

Consumer contact

Yamaha toll-free at 877- 865-4636 from 8 a.m. to 4 p.m. PT, Monday through Friday, or online at www.line6.com and click on “Corrective Action” or go to www.line6.com/g10recall for information on how to download a firmware update for the G10 Family of Products and to get a refund for the charging cable.

Recall history and context

Yamaha appears in 36 CPSC recalls on record. See all Yamaha recalls.

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Line 6 Relay G10 Digital Wireless Guitar Systems and USB Charging Cables (About 82,000 (In addition, about 4,700 units were sold in Canada) units). This recall involves Line 6 Relay G10, G10S (G10SR), and G10T Digital Wireless Guitar System (G10 Family of Products) that allows an electric guitar to be connected wirelessly to an amplifier.

Why was it recalled?

CPSC lists the reason as: Fire and Injury Hazards.

What should I do if I own one?

Consumers should immediately stop using the recalled products and contact Yamaha to receive a free repair for the G10 Family of Products, and a full refund for the G10T USB charging cable.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on March 12, 2020. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.