Recall Radar

Star Water Systems Recalls Sump Pumps Due to Fire Hazard

Recall 20-069 · February 6, 2020 · Star Water Systems

What to doConsumers should immediately unplug the recalled sump pumps and contact Star Water Systems for instructions to disable their pump and to obtain a full refund.

Read the official CPSC notice

Recall at a glance

Recall number
20-069 (CPSC)
Recall date
February 6, 2020
Brand
Star Water Systems
Category
Other consumer products
Products
Sump Pumps sold under Utilitech, Do It and Star Water Systems brands
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Refund
Units
About 33,000
Made in
China
Last updated by CPSC
February 6, 2020

What was recalled

This recall involves pedestal sump pumps that are used in residential de-watering. The sump pumps are sold under three brand names: Utilitech, Do It and Star Water Systems. The model and manufacture date codes are printed on the nameplate on the sump pump. Only the following model numbers, date codes and UPC codes of the pumps are included in the recall: Brand Name Model # Manufacturing Date Codes UPC Codes Utilitech #148009 1017 - 0219 054757098483 Do It #433063 0214 - 0219 009326405087 Star Water Systems #3CEH 0715 - 0219 054757000721

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Sump Pumps sold under Utilitech, Do It and Star Water Systems brands · About 33,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Lowe's, Do It Best, Orscheln Farm & Home, HEP Sales, Carter Lumber, Theisen's, Falder's, Big R, Holmes Lumber, Schlemmer Hardware, Elnes Marketing, JFW Sales & Marketing, and MK Enterprises and online at Amazon.com from June 2014 through December 2019 for about $100.; Junhe Pumps Holding Co., Ltd., of China; Star Water Systems, of Kendallville, Ind..

Injuries or incidents reported

The firm has received six reports of the recalled sump pumps smoking. No injuries have been reported.

Consumer contact

Star Water Systems at 800-742-5044 from 7:30 a.m. to 5 p.m. ET Monday through Friday or online at https://www.starwatersystems.com/en-na/ and click on “Recall Information” for more information.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Sump Pumps sold under Utilitech, Do It and Star Water Systems brands (About 33,000 units). This recall involves pedestal sump pumps that are used in residential de-watering.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately unplug the recalled sump pumps and contact Star Water Systems for instructions to disable their pump and to obtain a full refund.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on February 6, 2020. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.