Hallmark Recalls Candles Due to Fire and Laceration Hazards
Recall at a glance
- Recall number
- 20-047 (CPSC)
- Recall date
- December 20, 2019
- Brand
- Hallmark
- Category
- Candles and household goods
- Products
- Frosted balsam jar candles
- Hazard
- Fire and Laceration Hazards
- Hazard type
- Fire and burnLaceration and cuts
- Remedy
- Refund
- Units
- About 4,500
- Made in
- United States
- Last updated by CPSC
- December 20, 2019
What was recalled
This recall involves the frosted balsam soy blend jar candles. The scented candles are green and have three wicks. The candle's glass jar measures about 5 inches high and 4.5 inches in diameter and has a metal top. Hallmark, frosted balsam and an image of a snowy pine cone appear on the front of the candle. Date code 9211D, SKU code XKT1747 and UPC code 763795556991 appear on a white label on the candle's underside.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Frosted balsam jar candles · About 4,500 units
Photos from the recall notice


Where it was sold
Companies named in the notice: Norman's Hallmark stores in New Jersey and Pennsylvania from September 2019 through December 2019 for about $28.; Hallmark Marketing Company LLC, of Kansas City, Mo..
Injuries or incidents reported
The firm has received 6 reports of the glass jar breaking, resulting in fire damage to nearby items. No injuries have been reported.
Consumer contact
Hallmark at 800-HALLMARK (800-425-5627) from 9 a.m. to 8 p.m. ET Monday through Friday or online at www.hallmark.com and click on Product Recalls at the bottom of the homepage for more information.
Recall history and context
Hallmark appears in 5 CPSC recalls on record. See all Hallmark recalls.
Since 2019 CPSC has recorded 166 recalls in the candles and household goods category, 33 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Frosted balsam jar candles (About 4,500 units). This recall involves the frosted balsam soy blend jar candles.
Why was it recalled?
CPSC lists the reason as: Fire and Laceration Hazards.
What should I do if I own one?
Consumers should immediately stop using the recalled candles and return them to the store where purchased for a full refund of the purchase price and a $10 Hallmark Gold Crown gift card.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on December 20, 2019. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.