Recall Radar

Spansive Recalls Wireless Phone Chargers Due To Burn Hazard (Recall Alert)

Recall 19-764 · July 26, 2019 · Spansive

What to doConsumers should immediately stop using the recalled phone chargers and return them to Spansive for a full refund. Spansive is contacting purchasers directly about the recall.

Read the official CPSC notice

Recall at a glance

Recall number
19-764 (CPSC)
Recall date
July 26, 2019
Brand
Spansive
Category
Power banks, chargers and batteries
Products
Spansive Source wireless, multi-phone chargers
Hazard
Burn Hazard (Recall Alert)
Hazard type
Fire and burn
Remedy
Refund
Units
About 950
Made in
China
Last updated by CPSC
July 26, 2019

What was recalled

This recall involves Spansive Source wireless multi-phone chargers capable of powering up to six phones simultaneously, four wirelessly and two more via USB ports located at the base of the charger. The recalled chargers were sold in both white and charcoal colors, each with a green label at the bottom. "Spansive" is printed on the chargers.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Spansive Source wireless, multi-phone chargers · About 950 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Exclusively online at Spansive's website www.spansive.com for about $200. Only chargers sold on May 23 and 24, 2019, which are identifiable by a green label on the bottom of the charger, are included in this recall.; Pi Inc., d/b/a Spansive, of San Bruno, Calif..

Injuries or incidents reported

Spansive has received one report of a metallic phone accessory overheating when placed on the charger. No injuries have been reported.

Consumer contact

Spansive at 800-426-6251 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@spansive.com or online at www.spansive.com and click on “Recall Notice” for more information.

Recall history and context

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Spansive Source wireless, multi-phone chargers (About 950 units). This recall involves Spansive Source wireless multi-phone chargers capable of powering up to six phones simultaneously, four wirelessly and two more via USB ports located at the base of the charger.

Why was it recalled?

CPSC lists the reason as: Burn Hazard (Recall Alert).

What should I do if I own one?

Consumers should immediately stop using the recalled phone chargers and return them to Spansive for a full refund. Spansive is contacting purchasers directly about the recall.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 26, 2019. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.