Recall Radar

Levolor Recalls Custom Cellular Shades Due to Strangulation Hazard (Recall Alert)

Recall 19-761 · July 11, 2019 · Levolor

What to doConsumers should immediately stop using the recalled shades and contact Levolor for a free repair kit. Levolor is contacting purchasers directly.

Read the official CPSC notice

Recall at a glance

Recall number
19-761 (CPSC)
Recall date
July 11, 2019
Brand
Levolor
Category
Other consumer products
Products
Levolor Two-Corded Custom Cellular Shades
Hazard
Strangulation Hazard (Recall Alert)
Hazard type
Suffocation and strangulation
Remedy
Repair
Units
About 30,000
Made in
Mexico
Last updated by CPSC
July 11, 2019

What was recalled

This recall involves the Levolor Two-Corded Custom Cellular window shades. The shades were sold in the following styles: Bottom up single cell products (60 inches or less in width) Bottom up double cell products (44 inches or less in width) Top-Down/Bottom-Up or Day/Night corded products (42 inches or less in width) Various custom cellular configurations of specialty shapes The Levolor logo is printed on a sticker on the bottom rail. Manufacturing information, including the date of manufacture, is printed on a sticker on the head rail. Only units manufactured between 12/15/2018 and 04/30/2019 are included in the recall.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Levolor Two-Corded Custom Cellular Shades · About 30,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Levolor dealers nationwide and online at www.levolor.com from December 2018 through April 2019 for between $65 and $1,125.; Levolor Inc., of Atlanta, Ga..

Consumer contact

Levolor at 800-752-9677 from 8:30 a.m. to 6:30 p.m. ET Monday through Friday, email at recall@levolor.com or online at www.Levolor.com and click on Custom Cellular Recall at the bottom of the page for more information.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Levolor Two-Corded Custom Cellular Shades (About 30,000 units). This recall involves the Levolor Two-Corded Custom Cellular window shades.

Why was it recalled?

CPSC lists the reason as: Strangulation Hazard (Recall Alert).

What should I do if I own one?

Consumers should immediately stop using the recalled shades and contact Levolor for a free repair kit. Levolor is contacting purchasers directly.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 11, 2019. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.