TriDerma Recalls Pain Relief Cream Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning (Recall Alert)
Recall at a glance
- Recall number
- 19-742 (CPSC)
- Recall date
- April 25, 2019
- Brand
- TriDerma
- Category
- Other consumer products
- Products
- Pain Relief Cream with Lidocaine
- Hazard
- Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning (Recall Alert)
- Hazard type
- Choking and ingestionPoisoning and toxic substances
- Remedy
- Replace
- Units
- About 410
- Made in
- United States
- Last updated by CPSC
- April 25, 2019
What was recalled
This recall involves TriDerma Pain Relief Cream with 4% Lidocaine in a jar and tube. The 4 ounce jar is white with a lime green and pink printed label and has a white dome cap. The 2.2 ounce tube is white with a lime green and pink printed label. The lot numbers and expiration dates of the affected products can be found on the bottom of the jar and on the front of the crimped end of the tube. "TriDerma Pain Relief Cream" is printed on the jar and tube. Lot Number Expiration Date 21088 04/2021 20189 04/2021 0738F02A 06/2021 0738F04A 06/2021 0738F04B 06/2021 0738F04C 06/2021 0739A22A 01/2022 0739A22B 01/2022 0739A23A 01/2022
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Pain Relief Cream with Lidocaine · About 410 units
Photos from the recall notice
Where it was sold
Companies named in the notice: www.triderma.com from January 2018 through April 2019 for about $22 for the jar and about $15 for the tube.; TriDerma, of Corona, Calif..
Consumer contact
TriDerma at 800-279-7282 from 7 a.m. to 4:30 p.m. PT Monday to Friday, email at marilyn@triderma.com or online at www.triderma.com and click on Customer Service for more information.
Recall history and context
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Pain Relief Cream with Lidocaine (About 410 units). This recall involves TriDerma Pain Relief Cream with 4% Lidocaine in a jar and tube.
Why was it recalled?
CPSC lists the reason as: Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning (Recall Alert).
What should I do if I own one?
Consumers should immediately store the topical anesthetic in a safe location, out of reach of children and contact TriDerma for a free replacement child-resistant cap. TriDerma is contacting all known purchasers directly.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on April 25, 2019. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.