Recall Radar

MTD Recalls Lawn Mowers Due to Injury Hazard; Sold Exclusively at Lowe's (Recall Alert)

Recall 19-737 · April 17, 2019 · MTD

What to doConsumers should immediately stop using the recalled mowers and contact an authorized Craftsman Service Center to arrange for a free repair. MTD is contacting all known purchasers directly.

Read the official CPSC notice

Recall at a glance

Recall number
19-737 (CPSC)
Recall date
April 17, 2019
Brand
MTD
Category
Tools, lawn and garden
Products
Craftsman M350 walk-behind lawn mowers
Hazard
Injury Hazard; Sold Exclusively at Lowe's (Recall Alert)
Hazard type
Laceration and cuts
Remedy
Repair
Units
About 5,000
Made in
United States
Last updated by CPSC
April 17, 2019

What was recalled

This recall involves Craftsman M350 walk-behind, gas-powered lawn mowers with model 12ABR2BK793. The 23-inch, red lawn mowers have a black collecting bag in the rear. Craftsman is printed on the top of the bag, the engine and the upper handle. The model number and date of manufacture 01/2019 can be found on a label located on the rear discharge door.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Craftsman M350 walk-behind lawn mowers · About 5,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Lowe's stores nationwide and online at www.lowes.com from January 2019 through February 2019 for about $400.; MTD Products Inc of Cleveland, Ohio.

Consumer contact

Craftsman toll-free at 866-864-2949 from 9 a.m. to 7 p.m. ET Monday through Friday and 9 a.m. to 6 p.m. ET Saturday or online www.mtdproducts.com and click on “Product Recalls” for more information.

Recall history and context

MTD appears in 7 CPSC recalls on record. See all MTD recalls.

Since 2019 CPSC has recorded 83 recalls in the tools, lawn and garden category, 8 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Craftsman M350 walk-behind lawn mowers (About 5,000 units). This recall involves Craftsman M350 walk-behind, gas-powered lawn mowers with model 12ABR2BK793.

Why was it recalled?

CPSC lists the reason as: Injury Hazard; Sold Exclusively at Lowe's (Recall Alert).

What should I do if I own one?

Consumers should immediately stop using the recalled mowers and contact an authorized Craftsman Service Center to arrange for a free repair. MTD is contacting all known purchasers directly.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on April 17, 2019. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.