Canyon Recalls Mountain Bikes Due to Crash Hazard (Recall Alert)
Recall at a glance
- Recall number
- 19-704 (CPSC)
- Recall date
- October 10, 2018
- Brand
- Canyon
- Category
- Sports, bikes and outdoor
- Products
- Mountain bikes
- Hazard
- Crash Hazard (Recall Alert)
- Hazard type
- Poisoning and toxic substancesCrashes and loss of control
- Remedy
- Repair
- Units
- About 820
- Made in
- China
- Last updated by CPSC
- October 10, 2018
What was recalled
This recall involves model year 2018 Canyon Spectral full-suspension mountain bikes with aluminum chainstays. The bicycle's chainstays are the aluminum tubes that run from the bottom bracket to the axle of the rear wheel. They were sold in black/red, black/blue, gray/orange, red, and black. Canyon is printed on the downtube. Spectral is printed on the top tube. The recalled women and men's mountain bikes have the following models numbers: M71 Spectral CF 9.0 PRO, M71 Spectral CF 8.0, M53 Spectral AL 6.0, M74 Spectral WMN CF 7.0, M50 Spectral WMN 6.0. The model number is printed in the purchase documents.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Mountain bikes · About 820 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Exclusively online at Canyon's website, www.canyon.com, from December 2017 through June 2018 for between $2,400 and $4,500.; A&I Industries Ltd., of China; Canyon USA, Carlsbad, Calif..
Injuries or incidents reported
The firm is aware of 20 chainstays cracking which could lead to failures. No injuries have been reported.
Consumer contact
Canyon toll-free at 833-226-9661 from 7 a.m. to 5 p.m. PT, Monday through Friday, email at us@canyon.com or online at www.canyon.com and click on “Service & Support” for more information.
Recall history and context
Since 2019 CPSC has recorded 451 recalls in the sports, bikes and outdoor category, 74 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Mountain bikes (About 820 units). This recall involves model year 2018 Canyon Spectral full-suspension mountain bikes with aluminum chainstays.
Why was it recalled?
CPSC lists the reason as: Crash Hazard (Recall Alert).
What should I do if I own one?
Consumers should immediately stop using the recalled mountain bikes and contact Canyon to receive free replacement and installation of chainstays. Canyon is contacting all known purchasers directly.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on October 10, 2018. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.