Recall Radar

Marpac Recalls Sound Machines Due to Burn Hazard

Recall 19-102 · April 9, 2019 · Marpac

What to doConsumers should immediately remove the sound machines from a charging source, stop using, and contact the firm for a full refund.

Read the official CPSC notice

Recall at a glance

Recall number
19-102 (CPSC)
Recall date
April 9, 2019
Brand
Marpac
Category
Other consumer products
Products
GO travel sleep sound machines
Hazard
Burn Hazard
Hazard type
Fire and burn
Remedy
Refund
Units
5000
Made in
China
Last updated by CPSC
April 9, 2019

What was recalled

This recall involves Marpac Go travel sleep sound machines. The multi-use sound machine produces numerous different types of sound that block out distracting noise. The sound machine is white with a gray flip stand, an internal rechargeable battery, and comes with a USB cable. It measures about 3 inches high by 2 inches wide with the serial number located on a sticker on the back of the machine. The recalled units have a serial number range GT184600000 through GT184605200

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • GO travel sleep sound machines · 5000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Online at marpac.com, amazon.com, amazon.co.uk, harriscomm.com, and bedbathandbeyond.com from January 2019 through February 2019 for about $40.; Marpac, LLC, of Wilmington, N.C..

Consumer contact

Marpac at 800-999-6962 from 8:30 a.m. to 5:00 p.m. ET Monday through Thursday and 8:30 a.m. to 12:00 p.m. ET Friday, email at customerservice@marpac.com or online at https://marpac.com/ and click on “recall notice” for more information.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

GO travel sleep sound machines (5000 units). This recall involves Marpac Go travel sleep sound machines.

Why was it recalled?

CPSC lists the reason as: Burn Hazard.

What should I do if I own one?

Consumers should immediately remove the sound machines from a charging source, stop using, and contact the firm for a full refund.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on April 9, 2019. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.