Cambridge Elevating Recalls Home Elevators Due to Fall Hazard

Recall at a glance

What was recalled

This recall involves Cambridge Elevating Elmira, Heritage & Hybrid model home elevators using the first and second generation micro-controller systems (BES 1 & BES 2). "Cambridge Elevating" is printed on the label inside the elevators. The elevators have an operating panel inside the cab with a digital display, a stop button, the elevator capacity and a phone box. Only elevators with production date codes 1/2/2009 through 29/11/17 printed on the manufacture label inside the elevator wall are included in the recall.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Home elevators · About 680 (in addition, about 1700 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Cambridge Elevating, Western Elevator, Seaside Elevator and Canwest Elevator & Lifts and other authorized dealers nationwide from January 2009 through November 2017 for between $15,000 and $60,000; Cambridge Elevating, of Cambridge, Ontario Canada; Seaside Elevator LLC, of Little River, S.C.; Coastal Carolina Elevators, of Little River, S.C.; All-Island Elevator, of Hampton Bays, N.Y..

Injuries or incidents reported

The firm has received one report of the elevator landing door opening without the elevator present. No injuries have been reported.

Consumer contact

Cambridge Elevating at 800-265-3579 from 8:30 a.m. to 4:30 p.m. ET Monday through Friday or online at www.cambridgeelevating.com and click on Recall Notifications for more information.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

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