Waupaca Elevator Recalls to Inspect Elevators Due to Injury Hazard

Recall at a glance

What was recalled

This recall involves residential elevator models Custom Lift 450# and Custom Lift 500#, shipped and installed between 1979 and 2008. The recalled elevators are used in consumers' homes. The Custom Lift 450# elevators have serial numbers 10-1001 through 10-3131. The Custom Lift 500# elevators have serial numbers 10-3132 through 10-8111; 010-00-8112 through 010-10-8786; and 110-00-1000 through 110-03-1179. The serial number can be found on the front or bottom of the controller box or on the base of the powerhead. The powerhead can be located in the attic, closet, machine room, crawl space, garage, or the bottom of the hoistway.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Residential elevators · About 8,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Waupaca Elevator's dealers nationwide from 1979 through 2008 for between $5,000 and $14,000.; Waupaca Elevator Company of Appleton, Wis..

Injuries or incidents reported

The firm has received 12 reports of the elevator cab falling unexpectedly, including 10 reported injuries that resulted in strained or sprained knees and ankles, and broken bones.

Consumer contact

Waupaca Elevator toll-free at 833-850-7981 from 8 a.m. to 4:30 p.m. CT Monday through Friday, e-mail at info@WaupacaElevator.com or online at www.WaupacaElevator.com and click on Recall Information for more information.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

Similar recalls in other consumer products

• 3M Company Recalls Scotch™ Thermal Laminators
  October 15, 2026 · 3M · Other consumer products

  This recall involves the Scotch™ thermal laminator, model number TL1302Z. The laminator is light gray/white with gray accents and the word "Scotch" is printed in gray on…

• The Conqueror Recalls Avengers Medals
  October 8, 2026 · The Conqueror · Other consumer products

  This recall involves the Avengers Infinity Gauntlet medal. The medal is gold, with colorful gems on the front and comes in a black package marked "Marvel Avengers" with…

• Dollar Tree Stores Recalls Electric Balloon Pumps
  October 1, 2026 · Dollar Tree Stores · Other consumer products

  The recalled electric balloon pump is a high-pressure pump that has two operation modes, continuous and touch-on. It is made of plastic and comes in pink with a blue…

• Sauna360 Expands Recall of Tylö Halmstad and Kiruna Hybrid Saunas
  September 17, 2026 · Sauna360 Expands · Other consumer products

  This recall expansion involves bench seating in Sauna360's Tylö branded Halmstad and Kiruna Hybrid sauna rooms. The serial number for each room can be found on both the…

• Sauna360 Recalls Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits
  September 17, 2026 · Sauna360 · Other consumer products

  This recall involves various infrared and hybrid sauna models and infrared (IR) kits. Customers who purchased custom rooms built with IR panels can check for the words…

• Prepared Hero Recalls Fire Spray Canisters
  September 10, 2026 · Prepared Hero · Other consumer products

  This recall involves the Hero Fire Spray Fire Canisters. The canisters are either red and blue or red and have the company's logo on them with the name HERO Fire Spray…