Recall Radar

John Deere Recalls ZTrak Riding Mowers Due to Laceration Hazard (Recall Alert)

Recall 18-719 · February 1, 2018 · John Deere

What to doConsumers should stop using the recalled riding mowers and contact an authorized John Deere dealer for a free repair. John Deere is contacting purchasers of the recalled lawn mowers directly.

Read the official CPSC notice

Recall at a glance

Recall number
18-719 (CPSC)
Recall date
February 1, 2018
Brand
John Deere
Category
Tools, lawn and garden
Products
John Deere ZTrak™ riding mowers
Hazard
Laceration Hazard (Recall Alert)
Hazard type
Laceration and cuts
Remedy
Repair
Units
About 3,700 (In addition, 18 were sold in Canada)
Made in
United States
Last updated by CPSC
February 1, 2018

What was recalled

This recall involves John Deere model Z335M, Z345M, Z345R, Z355R, and Z375R residential ZTrak™ riding mowers. The model number and "John Deere" are printed on the front of the green and yellow colored riding lawn mowers. The serial number begins with 1GX and is printed on the rear frame of the machine near the engine. The serial numbers of the affected mowers are within the following range: Serial Number Ranges 1GX335MB+++080001 - 080545 1GX335MC+++080001 - 080020 1GXZ345B+++064067 - 064200 1GX345MB+++080001 - 081117 1GX345MC+++080001 - 080095 1GX345MD+++080001 - 080010 1GX345ME+++080002 - 080112 1GXZ345R+++064384 - 064764 1GX345RB+++080001 - 080491 1GX345RC+++080001 - 080020 1GX345RE+++080001 - 080064 1GXZ355R+++064088 - 064253 1GX355RB+++080001 - 080206 1GX355RC+++080001 - 080010 1GX375RF+++080001 - 080327 1GX375RG+++080001 - 080025 Note: The characters marked by '+' will vary.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • John Deere ZTrak™ riding mowers · About 3,700 (In addition, 18 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: John Deere dealers and on HomeDepot.com from August 2017 through December 2017 for between $2,600 and $3,500.; Deere & Company, of Moline, Ill..

Consumer contact

Deere & Company at 800-537-8233 from 8 a.m. to 6 p.m. ET Monday through Friday and Saturday from 9 a.m. to 3 p.m. ET or online at www.deere.com and click on Product Recall Information on the drop-menu under Services & Support for more information. ?

Recall history and context

John Deere appears in 35 CPSC recalls on record. See all John Deere recalls.

Since 2019 CPSC has recorded 83 recalls in the tools, lawn and garden category, 8 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

John Deere ZTrak™ riding mowers (About 3,700 (In addition, 18 were sold in Canada) units). This recall involves John Deere model Z335M, Z345M, Z345R, Z355R, and Z375R residential ZTrak™ riding mowers.

Why was it recalled?

CPSC lists the reason as: Laceration Hazard (Recall Alert).

What should I do if I own one?

Consumers should stop using the recalled riding mowers and contact an authorized John Deere dealer for a free repair. John Deere is contacting purchasers of the recalled lawn mowers directly.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on February 1, 2018. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.