HealthPostures Recalls IntimateRider Chair and RiderMate Bench Due to Fall Hazard (Recall Alert)
Recall at a glance
- Recall number
- 18-711 (CPSC)
- Recall date
- December 27, 2017
- Brand
- HealthPostures
- Category
- Furniture and home
- Products
- IntimateRider Chair and RiderMate Bench
- Hazard
- Fall Hazard (Recall Alert)
- Hazard type
- Falls and tip-overs
- Remedy
- Replace
- Units
- About 100
- Made in
- United States
- Last updated by CPSC
- December 27, 2017
What was recalled
This recall involves the IntimateRider chair and the RiderMate bench which are designed for the specialty mobility market, including persons with disabilities. The chair and bench have a steel frame and come with a black cloth covering that fits over them. They fold for storage. The chair part number is (P/N7100), and the bench part number is (P/N 7150). The numbers can be found on the white label located on the frame.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- IntimateRider Chair and RiderMate Bench · About 100 units
Photos from the recall notice
Where it was sold
Companies named in the notice: The Veterans Administration in Richmond, Virginia, Milwaukee, Wisconsin and St. Louis, Missouri and online at Indemedical.com, Vidacura.com, Access to Recreation.com, Sportaid.com, The Access Store.com, Austin Wheelchair Co.com and intimaterider.com from September 2017 through November 2017 for about $365 for the chair and $159 for the bench.; HealthPostures LLC, Prior Lake, Minn..
Injuries or incidents reported
The firm has received one report of failed stitching causing a person to fall, resulting in an ankle injury.
Consumer contact
HealthPostures at 800-277-1841 from 9 a.m. to 4:30 p.m. CT Monday through Friday, online at www.intimaterider.com and click on Recalls for more information, or email customerService@HealthPostures.com.
Recall history and context
Since 2019 CPSC has recorded 294 recalls in the furniture and home category, 93 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
IntimateRider Chair and RiderMate Bench (About 100 units). This recall involves the IntimateRider chair and the RiderMate bench which are designed for the specialty mobility market, including persons with disabilities.
Why was it recalled?
CPSC lists the reason as: Fall Hazard (Recall Alert).
What should I do if I own one?
Consumers should immediately stop using the recalled chair and bench and contact HealthPostures for a free replacement cover and instructions on installing the replacement cover. Health Postures is contacting consumers directly.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on December 27, 2017. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.