Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard

Recall at a glance

What was recalled

This recall involves the Provata activity fitness tracker. The wristbands were given to consumers as a promotional giveaway and feature a digital display, a charging terminal, a heart rate and step detector with Bluetooth technology. They were distributed in three colors: black, blue or mint green. The packaging displays the word "Provata" and "Activity Tracker [color]" printed on the front cover.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Provata activity trackers · About 30,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Distributed as a free promotional item from August 2017 through July 2018 in mailings nationwide and in-person during employer wellness events in Oregon, North Carolina and Arizona.; Million Concept Electronic (Shenzhen) Co., Ltd., of China; Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn..

Injuries or incidents reported

The firm has received 13 reports of the activity tracker overheating during use or while charging, including three reports of burns to the wrist.

Consumer contact

Provata Health toll-free at 888-343-9820 from 9 a.m. to 5:30 p.m. CT Monday through Friday or online at www.provatahealth.com and click on “Recall” at the top of the page for more information.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

Similar recalls in other consumer products

• 3M Company Recalls Scotch™ Thermal Laminators
  October 15, 2026 · 3M · Other consumer products

  This recall involves the Scotch™ thermal laminator, model number TL1302Z. The laminator is light gray/white with gray accents and the word "Scotch" is printed in gray on…

• The Conqueror Recalls Avengers Medals
  October 8, 2026 · The Conqueror · Other consumer products

  This recall involves the Avengers Infinity Gauntlet medal. The medal is gold, with colorful gems on the front and comes in a black package marked "Marvel Avengers" with…

• Dollar Tree Stores Recalls Electric Balloon Pumps
  October 1, 2026 · Dollar Tree Stores · Other consumer products

  The recalled electric balloon pump is a high-pressure pump that has two operation modes, continuous and touch-on. It is made of plastic and comes in pink with a blue…

• Sauna360 Expands Recall of Tylö Halmstad and Kiruna Hybrid Saunas
  September 17, 2026 · Sauna360 Expands · Other consumer products

  This recall expansion involves bench seating in Sauna360's Tylö branded Halmstad and Kiruna Hybrid sauna rooms. The serial number for each room can be found on both the…

• Sauna360 Recalls Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits
  September 17, 2026 · Sauna360 · Other consumer products

  This recall involves various infrared and hybrid sauna models and infrared (IR) kits. Customers who purchased custom rooms built with IR panels can check for the words…

• Prepared Hero Recalls Fire Spray Canisters
  September 10, 2026 · Prepared Hero · Other consumer products

  This recall involves the Hero Fire Spray Fire Canisters. The canisters are either red and blue or red and have the company's logo on them with the name HERO Fire Spray…