Zebra Technologies Expands Recall of Power Supply Units for Thermal Printers Due to Fire Hazard

Recall at a glance

What was recalled

This recall expansion involves power supply units that serve as the power source for models of Zebra manufactured thermal industrial printers (sold under the Zebra brand, including co-branded or re-branded) used to make bar codes and other commercial labels. The recall was originally announced in December 2016 and is now being expanded to include power supply units manufactured by the FSP Group between October 1, 2006 and December 31, 2012. The Zebra logo or FSP North America logo, date code and part number are printed on the power supply unit. The power supply units were either sold as after-market kits or included with the sale of the following models of printers manufactured by Zebra: Printer Model Power Supply Unit Date Codes PART NUMBER WATTAGE APCES-1 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX APCS-1 APES-1 APS-1 BR100i 808099-002 70-Watt Brick 0639XX through 1253XX BR110i BR120i CN100i 808099-002 70-Watt Brick 0639XX through 1253XX CN110i CN120i GC420d 808113-001 or P1028888-001 60-Watt Brick 0639XX through 1253XX GC420t GK420d 808099-001 or P1028888-006 70-Watt Brick 0639XX through 1253XX GK420t GK888-DT 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX GK888-TT 888-DT 888-TT GX420d 808101-001 100-Watt Brick 0639XX through 1253XX GX420t GX42S GX430d 808101-001 100-Watt Brick 0639XX through 1253XX GX430t GT800 808099-001 or P1028888-003 60 or 70-Watt Brick 0639XX through 1253XX GT810 GT820 GT830 HC100 808099-003 70-Watt Brick 0639XX through 1253XX H 2824-Z 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX H 2844-Z J100i 808099-002 70-Watt Brick 0639XX through 1253XX J110i J110m J120i LP 2824 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX LP 2824-Z LP 2824 Plus LP 2824 Plus CVS 808113-002 or P1028888-007 50 or 60-Watt Brick 0639XX through 1253XX LP 2844 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX LP 2844-AP LP 2844 e LP-2844 L LP-2844 Le LP-2844-P LP 2844ps LP 2844-Z LP 3842 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX LP 3842 SP P1035373 100-Watt Brick 0639XX through 1253XX LP 3844-Z 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX LP384Z P100i 808099-002 70-Watt Brick 0639XX through 1253XX P110i P110m P120i PS4000 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX R2844 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX 2844-R R2844-Z R402 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX T208M 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX T212M Thermal 2844 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX Thermal 2844 ATP 2844 ATP Thermal 2844 e Thermal 2844 L Thermal 2844 Le TLP 2824 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX TLP 2824-Z TLP 2824 Plus TLP 2844 TLP 2844-P TLP 2844-Z TLP 3824 TLP 3842 TLP 3844-Z WM120i 808099-002 70-Watt Brick 0639XX through 1253XX SC120i ZP450 808102-001 or P1028888-002 60-Watt Brick 0639XX through 1253XX ZP450 ctp ZP455 808099-001 or P1028888-006 70-Watt Brick 0639XX through 1253XX ZP455 atp ZP455 ctp ZP455 808101-001 100-Watt Brick 0639XX through 1253XX ZP500 808102-001 or P1028888-002 60-Watt Brick 0639XX through 1253XX ZP500 EPL ZP500 ZPL ZP500 Plus ZP500 Plus EPL ZP500 Plus ZPL ZP505 ZP505 EPL ZP550 808102-001, 808102-002, or P1028888-002 60-Watt Brick 0639XX through 1253XX ZXP Series 1 808101-001 100-Watt Brick 0639XX through 1253XX ZXP Series 3 ZXP Series 3C

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Power supply units for Zebra brand thermal printers · About 1,370,000 (166,000 units were previously recalled in December 2016) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Direct sales from Zebra and through Zebra distributors and resellers, including BlueStar Inc., Ingram Micro Data Capture Pos. Div., ScanSource and Wynit Distribution LLC, to businesses, hospitals and end-users from October 2006 through June 2013 for between $340 and $2,000 with Zebra printers and for about $130 as an aftermarket accessory.; FSP Group, of Taiwan; Zebra Technologies Corp., of Lincolnshire, Ill.

Injuries or incidents reported

The firm has received a total of 30 reports of the power supply units overheating or catching fire, including a fire that spread from the connector to the printer, damaging the printer and surrounding work space. No injuries have been reported.

Consumer contact

Zebra at 800-658-3795 any time Monday through Friday, email PSUrecall@zebra.com or online at www.zebra.com and click on “Power Supply Recall” for more information.

Recall history and context

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

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