Recall Radar

ORTOVOX Recalls Avalanche Transceivers Due to Loss of Emergency Communications Capability

Recall 18-185 · July 10, 2018 · ORTOVOX

What to doConsumers should immediately stop using the recalled transceivers and return them to Ortovox for a free repair, including free shipping.

Read the official CPSC notice

Recall at a glance

Recall number
18-185 (CPSC)
Recall date
July 10, 2018
Brand
ORTOVOX
Category
Other consumer products
Products
Avalanche transceivers
Hazard
Loss of Emergency Communications Capability
Remedy
Repair
Units
About 20,000 (In addition, about 7,000 were sold in Canada)
Made in
Germany
Last updated by CPSC
July 10, 2018

What was recalled

This recall involves Ortovox avalanche transceivers, model numbers 1137000006, 1137000001 and 1137000002. They were sold in black/blue (model number 1137000006), black/black (model number 1137000001) and neon green (model number 1137000002). The transceiver is used as a beacon to locate an individual in the event of avalanche burial. ORTOVOX and 3+ are printed on the top of the device. In the open/receive position, the top half of the transceiver displays a blue screen with green border that displays an image and distance reading of the buried individual. The transceivers measure about 5 inches long by 3 inches wide by 1 inch thick in the closed/transmit position. All transceivers manufactured from 2010 through 2018 are included in the recall. The manufacture date is printed inside the battery door on the back of the transceiver with a roman numeral representing the quarter of the year and a two digit number referring to the year. For example, a manufacture date of IV/17 represents the fourth quarter. The year of manufacture is five years earlier. In this case, the transceiver was manufactured in the fourth quarter of 2012.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Avalanche transceivers · About 20,000 (In addition, about 7,000 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Outdoor specialty stores, ski shops nationwide and direct to avalanche professionals, search and rescue personnel and mountain guides from July 2010 through April 2018 for about $350.; Ortovox, of Germany; Deuter USA, of Longmont, Colo..

Consumer contact

ORTOVOX toll-free at 877-384-9252 from 8 a.m. to 5 p.m. MT Monday through Thursday, email at ortovox.warranty@deuterusa.com or online at www.ortovox.com and click on RECALL 3+ for more information.

Recall history and context

ORTOVOX appears in 3 CPSC recalls on record. See all ORTOVOX recalls.

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Avalanche transceivers (About 20,000 (In addition, about 7,000 were sold in Canada) units). This recall involves Ortovox avalanche transceivers, model numbers 1137000006, 1137000001 and 1137000002.

Why was it recalled?

CPSC lists the reason as: Loss of Emergency Communications Capability.

What should I do if I own one?

Consumers should immediately stop using the recalled transceivers and return them to Ortovox for a free repair, including free shipping.

More recalls from ORTOVOX

  • ORTOVOX Recalls Avalanche Transceiver
    June 2, 2015 · ORTOVOX · Other consumer products

    The ORTOVOX S1+ transceiver is used as a beacon to locate an individual in the event of avalanche burial. The flip-case design transceiver is black with green accent…

  • CPSC, Ortovox USA Announce Recall of Avalanche Transceivers
    September 15, 2005 · Ortovox · Other consumer products

    Both models of avalanche transceivers are plastic and measure 5.5 inches by 2.5 inches by 1 inch. The M1 has a navy blue body and a yellow volume control switch. The M2…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 10, 2018. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.