Ketra Recalls to Inspect Recessed Downlights Due to Electrical Shock Hazard
Recall at a glance
- Recall number
- 18-175 (CPSC)
- Recall date
- June 12, 2018
- Brand
- Ketra
- Category
- Other consumer products
- Products
- Ketra D3 recessed downlights
- Hazard
- Electrical Shock Hazard
- Hazard type
- Electric shock
- Remedy
- Repair
- Units
- About 3,400
- Made in
- China
- Last updated by CPSC
- June 12, 2018
What was recalled
This recall involves the Ketra D3 recessed downlights produced between November 4, 2016 and March 14, 2018. The date code is located on a sticker attached to each unit and is in the format KWWYY representing WW-work week and YY-year of manufacture. Only downlights with date codes between K4816 and K1118 are included in this recall. The Ketra D3 downlight is typically installed behind a ceiling and the light generated by the LED illuminates the space below. The light fixture enclosure measures 18.5 inches by 10 inches by 4 inches. The downlight is dark gray and black and weighs approximately eight pounds.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Ketra D3 recessed downlights · About 3,400 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Authorized Ketra lighting distributors and specialty audio/video stores nationwide from November 2016 through April 2018 for between $550 and $750.; Ketra, Inc., of Austin, Texas.
Injuries or incidents reported
The firm has received two reports of incorrect wiring found in the downlights by an electrician. No injuries have been reported.
Consumer contact
Ketra, Inc. at 800-940-5917 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.Ketra.com and click on “Important Safety Notice” link or www.KetraRecall.com for more information.
Recall history and context
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Ketra D3 recessed downlights (About 3,400 units). This recall involves the Ketra D3 recessed downlights produced between November 4, 2016 and March 14, 2018.
Why was it recalled?
CPSC lists the reason as: Electrical Shock Hazard.
What should I do if I own one?
Consumers should immediately stop using the recalled downlights and contact the firm to schedule a free inspection and, if needed, repair by a technician. Consumers should not try to inspect or repair the units themselves. Warnings and instructions must be followed to disconnect power prior to servicing, removing or replacing the recalled products.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on June 12, 2018. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.