Primo Recalls Beverage Dispensers Due to Burn Hazard

Recall at a glance

What was recalled

This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Primo hTrio Multi-purpose beverage dispensers · About 11,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Sam's Club and online at Amazon.com, and Wayfair.com from January 2017 through December 2017 for between $200 and $250.; Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China; Primo Water Operations Inc. of Winston-Salem, N.C.; Wal-Mart Stores Inc., of Bentonville, Ark..

Injuries or incidents reported

Primo has received three reports of hot water leaking from the product being used in high altitude areas, including one burn injury to a customer's hand.

Consumer contact

Primo toll-free at 866-429-7566 from 10 a.m. to 6 p.m. ET Monday through Friday, or at www.primowater.com and click on Recall Information for more information.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

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