Recall Radar

Southwire Recalls Wi-Fi Switches Due to Fire Hazard

Recall 18-124 · March 15, 2018 · Southwire

What to doConsumers should immediately stop using the recalled switches and contact Southwire to receive $4 to purchase a standard (non Wi-Fi) replacement switch. In addition, consumers will receive a full refund once the recalled Wi-Fi switch is returned to Southwire. Consumers should hire an electrician to perform the replacement and Southwire will reimburse them for this cost.

Read the official CPSC notice

Recall at a glance

Recall number
18-124 (CPSC)
Recall date
March 15, 2018
Brand
Southwire
Category
Lighting and electrical
Products
WiOn Indoor In-wall Wi-Fi Switches
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Refund, Replace
Units
About 24,000 (In addition, about 6000 were sold in Canada)
Made in
China
Last updated by CPSC
March 15, 2018

What was recalled

This recall involves the WiOn Indoor In-wall Wi-Fi Switch. The switch allows a consumer to control and monitor the lights and appliances at home or at the office with a smart phone from anywhere using a smart phone app. The product is designed to be installed into a single-switch outlet and is white in color with the "WiOn" logo in green on the front.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • WiOn Indoor In-wall Wi-Fi Switches · About 24,000 (In addition, about 6000 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Home improvement and hardware stores nationwide and on-line at Amazon.com and Walmart.com for about $40 and about $80 for a three pack.; Southwire Company, LLC, of Carrollton, Ga..

Injuries or incidents reported

None

Consumer contact

Southwire toll-free at 888-770-7156 Monday through Friday from 7 a.m to 6 p.m. CT or online at www.wionproducts.com or www.southwire.com and click on “Product Recall” for more information.

Recall history and context

Southwire appears in 4 CPSC recalls on record. See all Southwire recalls.

Since 2019 CPSC has recorded 112 recalls in the lighting and electrical category, 47 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

WiOn Indoor In-wall Wi-Fi Switches (About 24,000 (In addition, about 6000 were sold in Canada) units). This recall involves the WiOn Indoor In-wall Wi-Fi Switch.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately stop using the recalled switches and contact Southwire to receive $4 to purchase a standard (non Wi-Fi) replacement switch. In addition, consumers will receive a full refund once the recalled Wi-Fi switch is returned to Southwire. Consumers should hire an electrician to perform the replacement and Southwire will reimburse them for this cost.

More recalls from Southwire

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    August 20, 2019 · Southwire · Lighting and electrical

    This recall involves Garvin Pop-Up Floor Box Kits with a finish of either stainless steel or brushed brass that each include two electrical receptacles and two USB…

  • Southwire Recalls Globe and Snow Globe Stake Lights
    September 14, 2017 · Southwire · Lighting and electrical

    This recall involves Moonrays brand large mystic globe and winter-themed snow globe stake lights. The lawn and garden decorations are plastic globes mounted on a metal…

  • Southwire Recalls Voltage Detectors
    June 1, 2016 · Southwire · Smoke alarms and home safety

    This recall involves Southwire non-contact voltage detectors with model numbers 40110N and 40120N. Voltage detectors alert users to the presence of electric current…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on March 15, 2018. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.