Walgreens Pain and Itch Relief Cream Recalled by Natureplex Due to Failure to Meet Child Resistant Closure Requirement
Recall at a glance
- Recall number
- 18-086 (CPSC)
- Recall date
- January 30, 2018
- Brand
- Natureplex
- Category
- Other consumer products
- Products
- Well at Walgreens pain and itch relief cream
- Hazard
- Failure to Meet Child Resistant Closure Requirement
- Hazard type
- Poisoning and toxic substances
- Remedy
- Refund
- Units
- About 74,000
- Made in
- United States
- Last updated by CPSC
- January 30, 2018
What was recalled
The recalled Well at Walgreens Pain and Itch Relief Cream tube and packaging are orange with a purple stripe with "Maximum Strength," "Pain and Itch Relief Cream 4% Lidocaine" and "NET WT 2 OZ (56.7 grams)" printed in white on the front. The Well at Walgreens logo is located on the front upper right corner. The packaging contains the UPC bar code 3 11917 18962 8 on the back.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Well at Walgreens pain and itch relief cream · About 74,000 units
Photos from the recall notice

Where it was sold
Companies named in the notice: Walgreens stores nationwide and online at www.walgreens.com from March 2017 through November 2017 for about $7.; Natureplex LLC, of Olive Branch, Mass.; Walgreens, of Deerfield, Ill..
Consumer contact
Natureplex toll-free at 866-323-0107 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.natureplex.com and click on Product Safety Recall for more information.
Recall history and context
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Well at Walgreens pain and itch relief cream (About 74,000 units). 7 grams)" printed in white on the front.
Why was it recalled?
CPSC lists the reason as: Failure to Meet Child Resistant Closure Requirement.
What should I do if I own one?
Consumers should immediately place the recalled pain and itch relief cream out of the reach of children and return it to Walgreens for a full refund.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 30, 2018. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.