Recall Radar

HoMedics Recalls Massagers Due to Electric Shock and Burn Hazards

Recall 17-144 · May 2, 2017 · HoMedics

What to doConsumers should immediately stop using the recalled massagers and contact HoMedics for instructions on removing the cord and to receive a refund in the form of a credit for any replacement product from the firm.

Read the official CPSC notice

Recall at a glance

Recall number
17-144 (CPSC)
Recall date
May 2, 2017
Brand
HoMedics
Category
Kitchen and small appliances
Products
HoMedics handheld massagers
Hazard
Electric Shock and Burn Hazards
Hazard type
Fire and burnElectric shock
Remedy
Refund
Units
About 400,000
Made in
China
Last updated by CPSC
May 2, 2017

What was recalled

This recall involves three models of handheld massagers, HHP-375H, HHP-250 and the PA-MH-THP. All models of the massagers have a 120 VAC, 60 HZ power cord. "HoMedics" is printed on the massagers. The HHP-375H model Handheld Dual Node Percussion Massager with Heat is white with a gray handle or black with a gray handle. The massager has three sets of interchangeable nodes. The HHP-250 model Handheld Hot and Cold Massager is white with a gray stripe or gray with a blue stripe. The massager has three, five or eight interchangeable nodes. The PA-MH-THP model Handheld Compact Percussion Massager with Heat is white on the bottom of the base with gray on top. The massager has two sets of interchangeable nodes. All manufacturing dates for all three models are included in the recall and the item date code can be found in either one of the cord prongs or in the rating label located on the underside of the product. Date codes can be identified as a 4-digit number WWYY where WW is the sequential week of the year and YY is the last two digits of the manufacturing year.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • HoMedics handheld massagers · About 400,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Bed Bath & Beyond, Macy's, Rite-Aid, Walmart and other stores nationwide and HSN from August 2013 through February 2017 for between about $30 and $50.; HoMedics USA LLC, of Commerce Township, Mich..

Injuries or incidents reported

HoMedics has received 140 reports of exposed wires, sparks, smoking and some shooting flames coming from the massagers. There have been 15 reports of burn injuries to consumer's fingers and other parts of the body.

Consumer contact

HoMedics toll-free at 888-803-0509 from 7 a.m. to 6 p.m. CT Monday through Friday or online at http://www.homedics.com and click on the Product Recall tab for more information.

Recall history and context

HoMedics appears in 3 CPSC recalls on record. See all HoMedics recalls.

Since 2019 CPSC has recorded 149 recalls in the kitchen and small appliances category, 41 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

HoMedics handheld massagers (About 400,000 units). This recall involves three models of handheld massagers, HHP-375H, HHP-250 and the PA-MH-THP.

Why was it recalled?

CPSC lists the reason as: Electric Shock and Burn Hazards.

What should I do if I own one?

Consumers should immediately stop using the recalled massagers and contact HoMedics for instructions on removing the cord and to receive a refund in the form of a credit for any replacement product from the firm.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 2, 2017. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.